“Great customer service from Kelley in the paint department. She went above and beyond to fix a can of Deck Over that was improperly mixed in the Waterbury Home Depot. It was a perfect match and I was able to finish my deck that day. Great attitude and service.”
“Item I bought on line said it was in stock. I had a plumber working at my house to go pick it up, to no avail. It wasn't in stock. Another Home Depot next town over had it, so, other than that, everything went well. Thanks!”
“Staff is friendly and helpful. They make any DYI projects a LOT easier! Better yet, their prices are CHEAPER THAN AMAZON! I was expecting the opposite! Great experience all around!”
“They're pretty cool here. I'm delivering here and they let park in the back no problem. However, the alley dock is ridiculous! Very difficult to get lined up because there is zero room to maneuver! I was brushing the trees and on a patch of dirt that probably everyone winds up on. Be prepared to have your backing skills challenged if you're a semi driver!?”
“Forestville Lumber is the kind of place you just don’t see anymore. The staff isn’t just knowledgeable—they’re lifers, with decades of experience that’s impossible to fake. The owner’s been in the business since he was a kid, and it shows in every detail. Prices? Better than Lowe’s or Home Depot. Expertise? Not even close. If you’re tired of wandering around big-box stores, hoping to find someone who knows what they’re talking about, give Forestville a visit. This is where the pros go—and for good reason.”
“I Love this store! Good prices, great selection,& the staff is very polite & helpful! I especially like Tom who goes out of his way to make sure my shopping trip is a pleasurable one !!!!”
“I've been to many of Home Depots, and this is by far the most customer oriented one that I've been to. Keep up the great work. NY Home Depots needs to take a page from this location”
“I've been to many of Home Depots, and this is by far the most customer oriented one that I've been to. Keep up the great work. NY Home Depots needs to take a page from this location”
“Great location that is organized, well-stocked, and conveniently placed by other useful stores in the Commons. The key kiosk here lets you pay right at the machine instead of going to the checkout counters which is very convenient. Bathrooms were clean. We had to speak to a couple employees about items we needed and they were kind and helpful. I would come here again.”
“Decent selection of flowers at a competitive price. They actually had someone working in the garden center early on a Saturday unlike Walmart. I wouldn't expect to pay wholesale prices but they did have alot of clearance options.”
“I'll give this place a five star because most of the people that work there are pretty good. I spend a bunch of money there and apart from an idiot not wanting to re-cut a piece of carpet that one time the employees there try to help.
That said. Home Depot experiences the same corporate morass and nonsensical stupidity that we somehow tolerate everywhere in the US”
“Shout out to the Rental Team especially Zaria. There was a gentleman that i spoke with yesterday who was very professional when i told him my situation. He put a note and him and Zaria were both able to rectify the situation i was in. Thank you again!”
“We are very happy with the way our new jungle gym came out. John in Cheshire was fantastic to work with and make the process super easy and stress free. He was very thorough and talked out our ideas. The installer Jose did a great job as well! Everything on the jungle gym is very sturdy and strong. Our kids love it. We would 100% recommend Best in Backyards.”