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“Halina helped my husband and me with opening our bank account. She was very warm and kind and made the whole process easy. She was always open to answering our questions and was very professional. She explained everything in detail and went above and beyond to help us. Highly recommended—she is the best!”
“I went in here about a year ago to put some money into a CD account because they had a really great interest rate. The people in there were great, so professional. I liked that you get to sit down while doing your banking transaction. Another chair could be good for if you have a kid with you like I did, but not a huge deal.
I did end up closing my accounts this year when I noticed they rolled my CD from a +5% rate CD to a ~1% CD. I guess I figured when you auto-roll that they would kind of have your back and roll it into a similar product. Auto-rolling it into a 1% CD is really not great - you can make better than 1% anywhere nowadays. That was a little disappointing, and so I totally recommend not electing to have your money auto-roll if you're doing a CD, as they're going to roll you into a situation that benefits them much more than it will benefit you. I get it, banks have to make money too, but still felt a little deceptive. Not a huge deal, just something to be aware of.
Other than that though, I think if you were just looking for a bank to use for everyday banking, definitely a good atmosphere, clean modern bank, and the online banking seemed to work well too. So worth giving them a shot.”
“Lauren barrows and Gwen berry were awsome at this bank opened a new account and they had it done quick professional and efficient anything you need for banking i will be recommended my new bank to friend's and family.”
“Best customer service at a bank abby and Natalia are the ones I look for when going in to bank hometown in Danielson especially Abby she signed me up Jim’s always there to help all around such a good customer service at this Location”
“Old fashioned, true customer service. As a business owner, I appreciate the friendly, helpful staff. I am always guaranteed a smile! In our technological society, this is so rare.
In addition, the employees always take part in community activities, support local fundraisers, and more! Love this bank!!”
“I emailed, one evening, asking for help with a Medicaid matter. Early the next morning, I received a call from Courtney, a bank representative. She was courteous, knowledgeable and personable. She asked for some information, pulled up documents needed and said that she would mail them ASAP. One of the easiest experiences in my Medicaid journey! Thank you,Courtney!”
“Great place to bank they have a new manager that's fantastic and helped me out a lot today 👍🏻 Very pleasant to work with ❤”
“My husband and I usually go to the Dudley branch and I must say they have a very knowledgeable group there. I especially like to give Shana and Shanon a thumbs up for their attentiveness to our needs and their professionalism.”
“Great place to get money from an ATM at 2 in the morning. Can't help but hope I don't get mugged, though, because their ATM is right near the corner of the building, and some nights the entire alleyway isn't lit, so it just gives off dangerous vibes. Good food tho.”
“About a year ago, we worked hard with Rosa Nguyen (who came highly recommended) on a house that was under construction. Rosa went above and beyond to keep us updated with the changes in rates and helped us navigate the complicated world of mortgages as first time home buyers. She was at our nerve racking closing and was advising us till the second we signed the dotted line. Her experience in the field as a previous realtor helped us a lot and she wasn't afraid to give us the best advice. We highly recommend going with a local bank like Webster five and if your lucky, will get to work with a pro like Rosa”
“This is the best bank I ever dealt withManagement is awesome specially commercial vp Lynn She is number oneThe whole experience was so smoothI did not felt pushy or anything I recommended to everyone very good bank and staff !!”
Closed
4 Gore Rd, Webster
Banks
“I like Hometown Bank. The employees have always been nice and very professional. I like the Webster branch, the structure and its people.
Thanks Hometown!
A. Valentin”
“Everyone at this bank is incredible polite,very helpful and absolutely willing to take the time to help you resolve any problems you have, Especially Jenn,Edward, Courtney and Melanie. You are very lucky to have these individuals working for you.”
“Ashley B (Senior Specialist) at Dayville Branch was AMAZING!
I needed to open a business bank account and Ashley was very informative of everything about the accounts. She then assisted me with adding an authorized user to the account. STRESS AND WORRY FREE ABSOLUTELY BEST EXPERIENCE IVE HAD AT A BANK
Thank you Ashley and I wish you a safe and happy maternity leave!”
“I've always had good service at this location! Roza and Savanna were very helpful and always followed up with answers to all my questions. My only complaint is the location is not very handicap accessible. Handicap parking is in the parking lot on the second level but there is no elevator to get you to ground level where banking takes place.”
“I have been banking here for both Personal checking and Business checking accounts. I've found the Southbridge Branch people to be very helpful and pleasant.”
Open 24 hours
304 Main St, Killingly
Banks
Closed
203 Main St, Danielson
Banks
“Key Bank is very nice and friendly very clean inside and out and they treat you like regular people not just like another person that they have to deal with. I personally would recommend using key Bank to people that are looking for a bank.”
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“Folks at bank are really professional and without George and Michelle we would of been lost....they saved the day with us and highly recommend. All of there branches in Woodstock, Webster and Putnam have long time employees who really care.....sorry gave bad review of web sight before I was informed it was me ,not them who was confused....”