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December 2023 by Wessam Salah
I generally like 3003 Van Ness Apartments. It's an old building, but the apartments are spacious and has ample storage and closets. I have to say it's a little bit old, but doesn't change the fact that I like it. The reception is clean and pleasant. Receptionists are helpful. Communication through the portal is always active. I just gave it 4 stars because of the fact that the building is a little old.
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November 2023 by Kyra Lauersdorf
The apartments at 3003 Van Ness are not without their flaws -- there are pests in the units, the elevators and washing machines frequently experience maintenance issues, and the building itself shows its age in the general dinginess of its hallways and common spaces. But even still, my roommate and I have for the most part enjoyed our time at Van Ness, largely because of the incredible service and support that our leasing consultant, Jamia Lindsay, has showed us throughout our tenancy. When elevator repairs prevented us from moving our couch into our unit for over two weeks, Jamia was the only person in all of management to respond to our questions and requests for updates. She always did so with grace and understanding, and she made sure that we never felt unvalued or unheard. Jamia eventually went above and beyond and supervised the delivery of our couch up the stairs and into our unit -- something she arranged on our behalf, without us even having to ask! In short, in an apartment community where management often seems unable or unwilling to communicate with tenants or address their concerns, Jamia has made our lives and our tenancy immeasurably better, and we are extremely grateful for her.
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November 2023 by Talya Y
Worst building EVER!!!!DO NOT COME LIVE HERE unless you are homeless or a drug dealer.Worst staff they let people pee in the elevator and party until 5 am
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November 2023 by Lady J Perry
OMG, I've had an Awesome experience thus far. My Mom & I applied 10/3/23, picked up keys on 10/25/23 and moved in 10/28/23. Jamia Lindsay in the leasing ofc walked us through the process and kept a steady communication updating us on the stages of our paperwork. Thank you, Jamia for everything. We Love our new home.
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October 2023 by Mark
Mrs. Dianne Holmes and her whole staff are wonderful, kind and they go above and beyond to make sure you are well taken care of, especially Ms. Jamia. And the daytime concierge is great as well, she is very helpful and pleasant.
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October 2023 by Maggie Nelsen
Jamia at 3003 Van Ness is wonderful. She is extremely responsive and helped us with our many move-in questions and requests. She helped ensure that we had a smooth move-in process. Jamia is as warm and friendly in person and she is over email. Highly recommend working with Jamia for anything you need at 3003!
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October 2023 by Alfred Reeves
We need more security for us to feel safe.
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September 2023 by Eser Yildirim
Update:Incase you are still considering to rent from Equity Residential, they were fined $2million by DC for the deceptive leasing practices I mentioned in my original review below.Original Review:Can't rate this management company any lower. From deceptive leasing practices (including flat out lies), to rent increases every year at the maximum legal amount, to the staff itself (except for maintenance, who are fantastic). We couldn't get out of this place fast enough. It's no wonder they have multiple legal battles going on. Don't believe their "rent concession" scam and do NOT lease from equity without knowing what you are getting in to.You'll also notice most of their positive reviews come from someone with just 1 review posted and, as someone else pointed out, are mostly employees.
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July 2023 by Cry Baby
I love it here , and it hasn’t even been a full month yet. Let’s talk about the space and how spacious it is, that walks me to an beautiful view on my balcony of our. Community pool and lounging area. Living here is nothing other then amazing. And yes this goes well with an bachelor like myself.
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July 2023 by Michael Smith
Big shout out to Rose and Russell, in the Leasing Office, for making the leasing process a wonderful experience. Every commitment was fulfilled.
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July 2023 by James Blakely
I am completely satisfied with my unit. I had complications moving in, but that was my fault; but if I had to do it all over again, I'd gladly do so.?. Thank you.
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June 2023 by Shailesh Thakkar
The worst customer service! Full of arrogance! Even after you officially vacate the apartment, they withdraw money from the Bank Account. No apology for that. They wanted to take one full month to return the money that was their error! Manager Mr. Russell don't care and don't even understand the concern!Please don't rent from them. There are plenty of options to rent in and around DC. Avoid them!Update (06/15/2023 1:04 PM EST)Haven't received even last month's deposit as of yet! It is now more than two months! Numerous reminders and follow-ups are done! As you can see how this company functioning!!!
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May 2023 by Mike D
The people at the front desk are a joke. I walked in with a smile and said "hello how are you doing" She said "Hi" what a attitude.. I asked where a unit was she pointed to the direction. I really feel like it's because of my race. She definitely treated me like I was lower or less of a person then her. I will NEVER come back here
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May 2023 by May Cho Ju
I am currently a tenant at this apartment.Some of the staffs here are nice and welcoming but the door man “Archese”,I cannot write down his name correctly but he is very Tall and had glasses with mustache.He is so rude to the people and do not treat the tenants nicely.I hope the manager will take accountability and not hire those kind of people.
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May 2023 by Ruby S.
We toured the building, and everything was great from start to finish. Helpful, friendly, professional leasing office staff, clean halls and public spaces, spacious 1 bedroom apartment, well kept up
