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February 2024 by Caroline Oehlerich
I was looking forward to going here because of all the great reviews and because a friend had recommended it- unfortunately I didn’t have a great experience. Front desk woman was very nice and transparent about pricing and they were quick. I had my tires rotated and noticed that my anti theft lock on one of my tires was missing, which was a bolt they had replaced, so I had asked where it had gone. The technician became very upset and started yelling at me saying that I was accusing him of stealing, which I was not. The front desk woman profusely apologized for his behavior. Overall a negative experience.
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February 2024 by Greyson Webb
Such an amazing place with great service. I came in and needed a quick fix and was in and out with no problem! Couldn’t have had a better experience.
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November 2023 by Maddy Flamm
Best auto repair shop I’ve ever been to. They’re respectful, quick, honest with pricing, reliable, transparent, and kind. I’ve gotten my mirror replaced and my friend got his tire patched. Would recommend to anyone in the DC area who wants to support a local business and get great service.
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August 2023 by Rosita Brown
My daughter's car had a hic-up. She got a new battery for it but the lights kept going bonkers, so she found this place. The service was excellent!! They even called when she got home to make sure she got home safely. I & she highly recommend them
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August 2023 by Asanté Brown
If you need quality work go and check out Aim’s Auto! Mr. Thorn and his wife are so nice and professional! While visiting from Pittsburgh, PA last Tuesday, hours before heading home my alternator went out on my car and I had NO clue! Aim’s Auto was the first place I found when I Googled nearby car repair shops and he told me to come right away and I’m so glad he did! I appreciate him not turning me away since I was out of town. He got me back on the road in no time! And the fact that they wanted to make sure I made it home safe before leaving and even followed up and called me the next morning meant so much to me! 10’s across the board!Service: General repairs & maintenance
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June 2023 by Ash K.
Friendly with great customer service! I don't know much about car parts and finding a auto repair place where they're willing to help and fill you in is a relief. The staff were prompt and informative, thanks!Services: Exhaust
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June 2023 by Tanushri Shankar
Aim is reliable, easy, and fairly priced. They’re also very conveniently located, if you need to drop off your car for the day!
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June 2023 by Frank R.
Excellent service reasonable prices and knowledgeable mechanic. Someone actually answers calls. This is a husband and wife team who have been there along time. Great Location and Honesty. who could ask for more???
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April 2023 by Marcy L.
I have enjoyed knowing the owners who refused to let me go without a congenial conversation. Their workmanship is excellent! I highly recommend them. And they are walking distance from my house in Dupont Circle.
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March 2023 by Austin White
Very knowledgeable. Very kind. Fair prices. Please support this business!Service: General repairs & maintenance
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December 2022 by Laura F.
It's such a relief to have a solid mom and pop car shop within walking distance. Their service is good and prompt, and prices are reasonable.
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May 2022 by Shawn Chen
Great family-run repair shop — they were super-responsive, and their prices were reasonable. Will definitely go back again.
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April 2022 by jenna passarella
I called and asked for assistance with a simple 10 second unplugging of my battery and replugging. The man in the background said "we dont do that" and the woman said you did it for xyz.... and he quickly said "yeah but this is a girl not him" so not sure what is up there. Thought I would note because this angered me a lot!
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February 2022 by Michael E.
Great prices, great workmanship, quick turn around time. Best mechanic that I have encountered in DC. Would not hesitate to recommend to anyone seeking quality services and highly professional work
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February 2022 by Mark Pietrzykoski
Seems to have done a good job. I now can open my drivers side front door. A bit more than I was hoping to pay, but they were very pleasant.