Better Business Bureau
Community Services/Non-ProfitsHours:
1411 K St NW, Washington DC 20005 Hours
About Better Business Bureau
The Better Business Bureau (BBB) is a trusted source for consumers and businesses seeking guidance on matters of trust. Their mission is to advance marketplace trust by setting and maintaining high standards. The BBB evaluates businesses based on two primary factors: integrity, which includes respect, ethics, and intent, and performance, which considers a business's track record of delivering results and addressing customer concerns in a timely and satisfactory manner. The BBB provides free educational information and expert advice to help consumers and businesses make informed decisions. They have a process in place to act as an arbitrator, assisting both parties in resolving disputes. Customers have praised the BBB's responsiveness and effectiveness in helping them resolve issues with businesses, even when the business was initially unwilling to honor their contractual obligations. Overall, the BBB is seen as a valuable resource for consumers and businesses alike, ensuring that trust and high standards are upheld in the marketplace.
Most Recent Reviews
November 2024
I just purchased 2018 Volkswagen GTI from National Auto Of Waldorf. Everything was so great and smooth, best thing we dont need to wait hours to buy car. Sales associate Alex was great he explained everything very clearly as well as the finance department, i strongly recommend this dealership.
March 2024
So frustrating when dealing with a cruddy business but thank you Keith for the top tier service! My dad was frustrated but after his talk with you he felt better, thank you! He told me to write a review for you
January 2024
Thank you BBB for helping me communicate with Gate1Travel and having them transfer my full travel credits to my new reservation. Your assistance is much appreciated!
More Comments(67)
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