Comfort One Shoes is a well-known, locally owned family business serving the Mid-Atlantic since 1993. With locations across the metro DC area, it is recognized as the best shoe store in the region, offering high-quality, comfortable, and stylish shoes. The store prides itself on excellent service, with highly trained sales associates who attend Comfort One University and have mentors before helping customers. Customers consistently praise the helpful and knowledgeable staff, mentioning staff members like Donna, Cindy, and Brad for their professionalism and kindness. Many reviews highlight the staff's ability to find shoes that address foot issues and provide comfort, allowing customers to walk comfortably around DC. The store also offers shoe inserts and provides personalized advice without pushy sales tactics. Visitors enjoy trying on shoes and appreciate the wide selection, often returning for future purchases. Overall, Comfort One Shoes is celebrated for its friendly atmosphere, expert service, and dedication to ensuring customers find the perfect footwear.
I’ve always had a great experience at this location. It can get a little crowded on Sundays, so you might want to go on a different day if you’re able and need more help. The staff is pretty knowledgeable, and they ask other staff members if they don’t know the answer.
May 2024
We had an amazing experience buying shoes with Donna—both my fiance and I have absolutely obliterated feet and have issues finding shoes that work. With Donna’s help, we found shoes that let us walk all around DC without a problem (for the first time in probably ever)! Thank you so much, you’re the best!
May 2024
The staff are very helpful and the 2 pairs of shoes I got are extremely comfortable. They also just sell inserts, if someone needs that.I highly recommend
