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“I visited during a walk/run club with the store PACKED and Cole was incredibly helpful, kind, and chill. He didn't try to upsell me, which is why I bought two pairs! Thanks, Pacers Running! I'll be back once I reach my goal.”
“Nick was the most helpful, knowledge, and respectful sales person I’ve encountered! He was able to juggle several customers while still giving each one the care and attention needed for a successful visit. He definitely deserves a raise for his hard work and ability to aid the productivity of the store!”
“Aimee and Kelly truly do know and are passionate about Docs and it shows in how helpful they were today. They were super welcoming and patient with me and my various questions as someone who's fairly clueless about leather made shoes. would love to come back in the future if possible”
“It was such a treat to work with Luke as I searched for the perfect pair of shoes for my new job. He was extremely patient and knowledgeable. I couldn’t have asked for a better way to end my day! Comfort One is simply the best.”
“I’ve always had a great experience at this location. It can get a little crowded on Sundays, so you might want to go on a different day if you’re able and need more help. The staff is pretty knowledgeable, and they ask other staff members if they don’t know the answer.”
10:30AM - 7:30PM
3167 Mt Pleasant St NW, Washington
Shoe Stores
“Very welcoming, helpful, and great customer service. Along with having a variety of boots and belts that you can choose from. 10/10 would recommend especially if your looking for boots”
“5 STAR CUSTOMER SERVICE.My parents stopped by Ramer's while in DC. They were shopping for my 4 and 6 year old and purchased a few pair of shoes. They received excellent service. The shoes were stolen from a car place the same day. I needed a pair of shoes for my Kindergartener's graduation this Friday. My mom called the store and he took care of us and shipped the shoes to my home. It's Monday and they've already arrived. The shoes fit perfect and are so cute for this special occasion. Thank you Ramer's Shoes for being so kind to my parents and going out of your way to make our day. If we are in town again, we will definitely be stopping by.”
“So glad I stopped by! Not only is the coffee great, but they also sell clothes and shoes. The shirts/sweatshirts are super high-quality fabric.
The staff is incredibly friendly and chill!
Definitely check it out if you're in the area.”
“Calling all runners [NON]
Went in and out in about 10-15mins. They ask you some questions here and there in order for the staff to give the customer the shoe that fits their feet. Lots of money= good investment for your feet. Give them a try. Don't take my word for it, go in and experience fleet feet for your feet.
Ciao ✌?
??♀️➡️????♀️➡️??♀️?♀️??♂️?♂️”
“The young lady who helped today was the best! Sorry to see this place going out of business this Friday i highly recommend checking them out BEFORE this Friday August 8th! They have 70%+ off of whole store! The young lady helped my family/friends find their wedding outfits and she literally is a gift sent from God best spirit ever! The African American gentleman was excellent! He was the best as well! Thanks for your help guys! I pray blessings for you as you enter the next chapter of w/e you all do!”
“I love love love her customer service!!! I needed one of my many pairs of shoes restored for an event and I needed a quick turn around. she was able to do an outstanding job and in a matter of time. she will forever have my business”
10AM - 7PM
975 H St NW, Washington
Shoe Stores
“I couldn’t recommend this place more highly. The owner took my worn shoes (Paraboot’s purchased in Paris) and repaired them on extremely short notice before a work trip. He did a fantastic job at a very fair price. While I was there, I couldn’t help but to admire the beautiful collection of shoes on sale.If I ever need my shoes repaired, I will certainly be back. Also, I will only buy upscale shoes from Sky Valet.Thank you!”
“I went here in the afternoon, so there weren't many people there. However, it took quite some time before someone approached me and asked if I needed any assistance. I was given a pair of shoes to try on, but then the staff simply disappeared to the other side of the store and began assisting other customers. Aside from that, I was served immediately after asking another staff member for assistance, and they were friendly.”
“Bro Malcom is a good brother try his best to accommodate you with the prices I know him personally and he's always been good standards and he always stuck by the hood even after all the negative things that were thrown his way he stood tall for this community luv y'all Malcolm”
“Cool store, offered lots of items that I wanted to buy.Helpful staff - ready at all times if you had a question or needed to see if they have a size of something.”
“The staff here is incredibly friendly. Leah was the best EVER. She helped my bf and I find exactly the right shoes we were looking for, she's an actual wizard. The sales associate who took scans to find our most accurate shoe size was amazing too (I'm forgetting his name!). We will be coming here again when it's time to buy NB's. Thank you!!”
“This was my first time shopping in store at Ann Taylor and I had a great shopping experience. Tiffany and Kay helped me make sure a suit I bought online, fit, and helped me find a shirt to wear underneath it. What could have been a stressful experience shopping, was so easy & the two of them were confident about their recommendations, which made me feel confident in what I was wearing! Highly recommend Kay for a styling session if you’re in need!”
10AM - 8PM
1070 H St NW, Washington
Shoe Stores
“This is a wonderful Alan Edmonds store. Cesar who runs it is a very nice man. He was quick to greet me when I walked in, showed me around and got me fitted into the right shoe and ultimately sold me a great pair. I’ll definitely be back to him here.”
“Really exceptional customer service - the best shopping experience ever. I came in with an unusual request for women’s suit options for an upcoming wedding. Rick and Elizabeth went above and beyond searching the store to piece together options, all of which I loved. Rick was incredibly thoughtful in listening to all the specific requirements I was under for the dress code and then creating multiple different options with my requirements in mind. Informed me about current offers so I could get the best deal as well. Highly highly recommend :)”
“Exceptional Service from Jennifer - Feedback on Return Policy
I wanted to take a moment to share my recent experience at Anthropologie, particularly highlighting the outstanding service I received from Jennifer, located in Georgetown.
After a disappointing experience at the Bethesda and Fairfax locations, where staff refused to assist me with returning a lilac taper candle set of 2 without a receipt, I was feeling quite frustrated. Despite explaining that I had purchased the item from the Georgetown location just a week prior and requesting that they call for my receipt number, I was met with resistance and no resolution.
However, when I returned to the Georgetown store, Jennifer went above and beyond to help me. She not only located my receipt but also confirmed that the other locations had the capability to retrieve receipt numbers from their store. While she mentioned it would take some extra time, it was reassuring to know that a solution was possible.
Jennifer's exceptional customer service made a significant difference in my experience. She was friendly, patient, and truly exemplified what excellent customer care should be. I genuinely appreciate her efforts and will remember the positive interactions I had with her - I think it would add value to Anthropologie if all staff was trained by Jennifer.
In addition to recognizing Jennifer's exemplary service, I would like to suggest that Anthropologie consider updating its return policy. A 30 day return window for customers without receipts would be more accommodating, especially when it's clear that the product has not been used. Additionally, implementing a system for customers to select receipt emails or texts upon purchase, particularly for transactions involving gift cards, would be a helpful improvement. This would prevent situations like mine, where my gift card was discarded after use.
Thank you for taking the time to read my feedback. I hope it can contribute to enhancing the customer experience at Anthropologie.
Best regards,
Ms. Price”
11AM - 5:30PM
921 F St NW, Washington
Shoe Stores
“best quality shoes. still hand made in Massachusetts. bought my first pair in 1984, still wearing (been resoled several times)Bryan is very helpful and well versed in setting up the best suitable shoes.highly recommend trip to this store”
“On Holiday for the week looking for anything Washington Commanders. I was really spoilt for choice, fantastic selection of all sports. I even came away with a great cap from the Wizards! The shop is a real Gem and very helpful and friendly running the shop. I will be coming back again.”
“Whew weeee!!
This location was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere.
This was a Lion and Tigers and Bears OH MY situation!
It's quite crowded in here. Not cluttered but crowded.
They have soooo much stuff and it's all in order.
This place could be 2-3 floors easy!!
I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price.
They have a huge selection of summer, spring and winter wear.
The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!!
Cool accessories, luggage galore, etc.
I did not take a gander at the shoes as I had a show nearby to attend.
I bought 2 gorge blouses and a short sleeve loose fitting denim blue top.
I will revisit very soon for some more shopping greatness.”
10AM - 7PM
3068 M St NW, Washington
Shoe Stores
“Great shop with a good mix of comfortable shoes to suit men and women. The beauty is if you own a set of old Rothys, you can take them in for recycling and get a $20 credit.”
“Heurglon was so amazing in helping us pick the perfect bags. The manager was also so amazing. I have never had this good of an experience while buying a bag. We are so appreciative of the care and how nice everyone was. Thank you!”
“Loft has great prices for work clothes. Had a minor issue with a pair of pants and Shayne was super helpful in finding a solution for me. Will be a returning customer!”
“Absolutely outstanding experience at Allen Edmonds. From the moment we walked in, the entire team made both me and my son feel welcomed, comfortable, and genuinely valued. The attention to detail, professionalism, and personal service were on another level.
What really stood out was how much care they took in helping us find the right shoes — not just in terms of size and fit, but in style, comfort, and how each option complemented our individual needs and personalities. The entire process felt thoughtful, unhurried, and genuinely tailored to us.
For me, it was a great premium footwear experience. For my son, it was something even more meaningful — a confidence-building experience. Finding shoes that actually fit well and feel comfortable made a real difference in how he carried himself, and you could see that shift in real time as he walked through the different options.
The quality, craftsmanship, and customer service exceeded expectations in every way. The guidance we received made the decision process easy and enjoyable, and the final selections feel like they were truly made for both fit and life ahead.
Huge thanks to the Allen Edmonds team for making this such a first-class experience for both of us. Highly recommend.”
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“I called the store around 5:00pm to inquire about a boot I had ordered online but still hadn’t shipped my order after a week. They had to boot in stock and went in to try it on. I walked in the store around 5:20pm and was immediately greeted even though Helen was busy with 3 other guests, being the only sales associate in the store. Helen had actually pulled the pair of boots to the side for me so they were ready to try on once I got in. She easily juggled all 4 of us with respect and great recommendations. I ended up canceling my online order and bought another pair of boots similar to the style. I was very pleased with Helen’s poise and ability to handle 4 different guests by herself.”