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October 2023 by Debora Dole
Lamont B. was a dream to work with and fit me with 3 pairs of beautiful, comfortable and exactly what my cranky feet needed boots! Steven was a peach as well, offering honest guidance and style suggestions. My new go to footwear store!!
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October 2023 by Alix Maulitz
As an 80 year old living in a 30-somethings body, I had to stop in to Comfort One Shoes when I was walking through Georgetown. They have a wide range of shoes available and I was impressed with the service. Unfortunately, I have narrow feet and an even narrower wallet, and ultimately didn't find something that worked for me but definitely plan on visiting the store again soon.
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October 2023 by Joann Girard
Great products and selection, and the service was superb. Steven not only knows his products, but he also doesn't try to sell you things you don't need or that won't work well for you. Really appreciate the great service and attention to detail, and really wish I lived closer.
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September 2023 by Xeniya Yeroshenko
I'm sure you have very good shoes, but we left very quickly, because the sales assistant sighed very loudly (we obviously annoyed him or he wanted to go home and it was noticeable and very unpleasant) when my daughter tried on shoes, he ran up to her, but not in order to help, he stood near her, groaned and rolled his eyes in annoyance ... it was disgusting! You need to train them how to work with people. Thank you.
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August 2023 by Ashley N.
This was one of the best shoe shopping experiences! It was my first time visiting this store, and I will 100% be coming back!!! Lamont was so helpful when I was shopping for Softwaves. I'm so glad I found this store!!! I 100000% recommend it!!!
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August 2023 by Madison
Steven was a horrible sales associate. I have nothing good to say about my experience in this store. He was arrogant, rude, and told me that he would “not grab me a size up if I want to buy online because he makes commission”. Great point, if it wasn’t the first shoe I asked him to get for me…
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August 2023 by Afolabi O
Needed a pair of comfortable shoes whilst on holiday and popped in to Comfort one.Customer service was very good, we were warmly welcomed and attended to right from when we stepped in and the Lady who saw us was very happy to advice on size,appropriate fit for the shoes I eventually got after trying a few sizes! She was happy for me to try various sizes and gave advice on care of the products to ensure they last and how long to wear them for to break them in.I returned a few days later as I had blisters from a few long walks in the shoes and the gentleman I met this time confirmed the size I got was correct and helped to adjust them.For the shoes I wanted they had a good range & variety.I was impressed with the staff knowledge and care shown on the 2 occasions.I compared the price for my purchase to online prices and they were competitive so happy to shop there again.
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August 2023 by Jo Skinner-Grant
Amazing selection of comfortable shoes and great customer service!After a severe ankle fracture I needed shoes for work that were professional while also providing the support my extra sensitive ankle needed. Lamont spent time and care making sure I found the right shoes. He proactively anticipated issues that might come up for me and helped me find pairs that make walking comfortable
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August 2023 by Ayoka Miller-Aganyemi
Mr. Steve was very helpful and awesome to my big Sister Susie! Even my Mom who is in terrible pain right now mentioned that Mr. Steve brighten up her day because some people don't like to help my sister because of her disability. I recommend this store because they are very patient with their customers and make sure they are happy before leaving the store!
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July 2023 by Tovah Rubinsky
Lamont was the only one working but still made time for me and was so great. I feel confident in the shoes I got because he helped me find the right ones for me. Everyone should go here for new shoes!
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June 2023 by Ellen Schoenberg
I came in desperate trying to make some flats fit. Lamont gave me insoles completely free of charge! He was the best! I will be coming back here when I need shoes and I’ll tell all my friends to do the same.
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April 2023 by Carlos Mariscal
Excelent service! Thanks a lot for helping us choose the best tennis. We are not easy customers, but you always keep your smile and nice attitude. Highly recommended to buy nice shoes! ??
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April 2023 by Barbara B.
Aurora went above and beyond to make sure I had the size and stile of shoe I wanted. They even will punch extra holes in a sandal in the store for you.
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March 2023 by Chloe Anderson
The shoes are high quality but overpriced, but the salespeople will insult you behind your back. When I went there to buy a pair of sandals, as I was leaving the saleslady called me "dim" to another associate for having accidentally said "you too" in response to "enjoy your shoes" on my way out. So don't go if you don't want to be insulted by the same person who just sold you a pair of expensive shoes.
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March 2023 by Chess Green
A great experience at the Georgetown store! I was looking for shoes to fit new orthotics made by my podiatrist, and I wanted the shoes to be more stylish than the basic athletic shoe. The manager, Lamont, knew exactly what to do. He pointed me to some terrific options, and patiently added my orthotics to each one so I could test how they would work. I purchased some excellent options, including a pair he found on sale. The whole experience made my day.
