CVS is a clean and well-organized store with a helpful and polite team. Customers appreciate the friendly staff, who often go above and beyond to assist, such as helping with shopping or providing excellent customer service. The store offers a variety of items, including medicine refills, convenience products, and holiday supplies, at competitive prices with coupon offers and discounts. While it is not a grocery store and has limited item variety, many find the products sufficient for their needs. The staff is often praised for their helpfulness, especially in quick situations like health tests or wellness checkups. The store has been noted for providing quick service, including short-notice appointments and COVID-19 shots, with employees demonstrating genuine care. Overall, CVS at this location is known for its friendly atmosphere, good service, and a team that often goes out of their way to assist customers.
Rude and abrupt customer service. Went in for headphones the told me to go downstairs only for me to wait in line and get dismissed with “we don’t have those, next!” — unprofessional
October 2025
Greg Marchertti helped me and my cousin so much! He treated us with so much care and respect! He’s the best!
October 2025
The staff at the Dupont Circle location customer service was outstanding!!! It important to be greeted and helped by people who care!!!💖💖💖
