CVS Pharmacy in Washington provides a convenient, one-stop location for pharmacy, health, wellness, and everyday needs. It offers prescription refills, vaccinations, personal care items, and a wide range of products from beauty and grocery to household essentials and pet supplies. The store aims for reliable value with weekly deals and an ExtraCare rewards program. Time-saving options like same-day delivery and free in-store pickup are available. Customer experiences with service vary. Many reviews highlight outstanding, friendly, and responsive staff, with specific praise for employees who are polite, proactive, and go out of their way to help, even during late hours. Some customers note a positive recent change in service attitude. However, other reviews mention inconsistencies, with some noting historically poor service over past years. A few practical tips from customers include using the app for prescriptions and enrolling in delivery plans. The store's convenience is sometimes tempered by operational challenges. Some customers report frequently finding items out of stock and note that many products are locked up. Additionally, specific services like obtaining passport photos can be a confusing and difficult process due to varying staff training and unclear guidelines. Despite these drawbacks, for many it remains a go-to destination for essential items, where the staff is often the real standout.
More than half the time, there will be a homeless person in the store asking you to buy something for them. This is with an armed security guard at the front... Looking at their phone... Not doing their job...
The pharmacist was nice and helpful though!
March 2025
Walked in on a busy Sunday and Joy was immediately attentive, kind and helpful. There definitely were a handful of patrons in there trying to give customers and employees a hard time but Joy made sure not to take any of that out on me. Ive never left a review for a CVS but I just had to this time around.
July 2024
Employees were very helpful in applying a discount from my CVS emai, even though it did not show on my card.
