DTLR is a store that receives high praise for its friendly and professional staff. Customers often mention being greeted warmly and feeling protected, thanks to security personnel who are alert and courteous. The staff, including employees like Chauntaye, P, Ashley, J, and Tony, are recognized for their excellent customer service skills, patience, and willingness to go above and beyond to help, especially for those with disabilities. Customers appreciate the team’s teamwork, patience, and dedication, which make shopping a pleasant experience. The store's staff are also quick to assist with selecting the right shoes and providing a welcoming environment. Despite occasional issues like a broken door, customers note the staff’s dedication and appreciate their service, leading to repeat visits. The store is known for its positive vibes and good laughs, making every visit enjoyable whether for picking up orders or shopping for shoes. Overall, DTLR is praised for its welcoming atmosphere, attentive employees, and reliable service that encourages customers to return regularly.
Great service, they never get tired helping you find the right size, very friendly and they got all the sizes.
October 2022
In DMV owl City one hand wash the other I support them they support my business usually have a lot of storefront business call in for a lot of roadside towing and accounting service because they don't know anybody that can trust it's like I can walk into go pay a Rockport or New balance or some good pumas
August 2022
My new BFF’s I really love the vibes EVERY TIME I visit!!! Today was no different!!! My shoe spot!! For picking up orders or picking up from the store directly. Thank y’all good laughs go a long way!!!!