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January 2024 by CL Peckham
This is the slow Denny’s of dying bagel shops. I ordered a BLT and it took four maybe five employees to figure out what had been ordered. Even so… I received “BLT” with no tomato, no mayonnaise and extra American cheese. It took some deep breathing to not hurl the order back across the counter.Dietary restrictions: They think American cheese is vegan
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June 2023 by Lucas
Fresh bagels toasted perfectly.
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April 2023 by mubarak alabi
Great service
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February 2023 by B. Anderson
I went there at 2:40pm on a Thursday. They were closed. Closed sign in the window and everything. They're supposed to be open until 3pm.
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November 2022 by Fiona Goe
I used to work at Einstein’s, and I can tell you from experience that these workers don’t do anything right. They are unbelievably rude, now matter how nicely you treat them, and they seem to be in no rush to complete your order. The two times I’ve been there, my egg has been over cooked (tasted like rubber). Without a doubt the worst place to eat on campus.
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October 2022 by Meredith Reilly
Long lines at rush times and not great customer service.
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March 2022 by Irving Cortes
Really bad costumer service. Lady was very rude and had an attitude.
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January 2021 by Gab Diamond
Einstein's at AU is worse than regular Einstein's and that's an accomplishment. Easily the worst bagels on the entire market
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March 2020 by Dan Sommers
Worst Einstein Bros. Bagels I have ever been to. The food is a hit or miss at times and the customer service is without a doubt one of the worst I have ever had. My peers and I have constantly had to deal with the unbelievable rudeness from the lady behind the counter who seems to be miserable and mean no matter how nice you are and no matter what you do. Could be significantly better.
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March 2020 by Pamela Fajuyigbe
Messed up my orders a few times, its expensive for no reason. Not coming back. Im better off going elsewhere off campus for a better quality and affordable breakfast sandwich
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March 2020 by Onyi
Overpriced food and rude workers, will never return.
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February 2020 by Spades MD
Foods average, rip off to students, workers do not know PR and are often rude. It is pretty surreal standing waiting for a bagel, just the absurdity of customer service.
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February 2020 by Angry Crab
Foods ok and pricy for what it is. But my god worst service on campus, it's like the majority of the workers don't give a care about customer service. I've seen multiple instances with workers yelling, snapping and being hostile towards students, who the workers treat as lesser than normal adult customers. The university makes hand over money when students use a $12 on merely just a bagel and coffee.
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August 2018 by William Rivlin
They're always out of most bagels by midday, and rarely have lox. Coffee is great, but a bagel shop should generally have a reasonable supply of bagels in my opinion. Staff are friendly though, and they usually get my order right.
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August 2017 by Daniel Viehland
The man taking orders seemed very confused when I asked if they sold a hot tea. Their bagel selection is very limited. The man taking my order forgot to add my coffee to the order. To cap it all off, they don't take gift cards.The only reason I'm not giving it one star is because they gave me a coffee for free once they forgot to add it to my order.
