“Patrick did a great job repairing my vintage Technics SL-6 linear tracking turntable. The tone arm was stuck at the outer edge and wouldn’t move towards the center of the record, so I wasn’t able to play any of my vinyl. Patrick was able to fix the problem by replacing the belt that moves the tone arm and lubricating all the moving parts. Now the turntable works great!”
“Dead PC, which getting power to the motherboard but the computer wouldn't power up. Asked to diagnose but not repair, as it was an old machine and a new computer would be less than repairs most likely. $60 fee.
They promised to call later that day or the next to tell me what they found initially. I had to call to check after not hearing back. They were ordering a new motherboard to test with. Good troubleshooting, but not what I asked, for a 12-year old machine.
I declined service, but will say they did seem to know what they were doing.”
“I am so pleased with my experience. I must admit this location is a little out of my way however I am so glad I was sent here for my insurance claim. I needed an extra part for my phone and Candice was so helpful and reassuring as I had been very stressed from not having a working phone for a good amount of time. Once my part came in, I received a call and once my phone was ready I received a message. The communication and customer service was top notch and I would definitely recommend this location! Shout out to Candice and Raleigh for taking such great care of me. Wonderful experience from start to finish!”
“Quick and friendly service. The screen on my iPhone 8+ cracked. Bummer! The technician cheered me with his pleasant attitude and skilled ability to restore my screen to like-new condition. I was quoted $80 over the phone. No appointment, the total cost once finished was $85 plus tax, which amounted to around $95. I am a satisfied customer. Thank you -- grateful that H&M FIX exists!!!”
“Antonio was superior in fixing my relative's phone. She thought the only solution was to buy a new phone, but the phone only needed a new screen! You want to come here as they are very serious. You will not regret it. Great staff. Very good and caring! Gracias!”