Extra Space Storage at 1420 U St NW in Washington, DC offers a convenient and secure storage solution with a wide selection of units, including climate-controlled, non-climate-controlled, and drive-up options. The facility features electronic gate access, covered drive-in isles, a loading bay, elevator access, and a loading dock, all designed to make storage easy and hassle-free. Parking spaces are available, and the store accepts deliveries, making it suitable for various needs. The presence of a manager living on-site and exceptional security measures ensures a safe environment for stored belongings. Customers consistently praise the helpful and friendly staff, especially noting the professionalism and kindness of employees like Aniya and Tiffany. They assist with choosing the right unit size, updating reservations, and ensuring the process is smooth and straightforward. The cleanliness of the facility and the commitment to excellent customer service stand out, making this location highly recommended for those seeking reliable storage solutions. Overall, Extra Space Storage provides a professional, clean, and customer-focused experience.
Employees were very helpful with getting everything set up for me. It was super easy to access my unit and I’m very pleased with this service.
September 2026
Tiffany at Extra Space Storage on U Street was incredibly helpful! I needed to store some belongings temporarily while traveling and in between moves in D.C., and she made the entire process seamless. Great rate, excellent service, and a very positive experience overall. Highly recommend!
September 2026
excellent customer service - quick and easy to get set up, front desk employee showed me my unit and answered helpful questions