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January 2024 by Michael Trent
I've had experience renting from various companies throughout the country and the experiences haven't always been great. That said - I've been renting at Life Storage (Washington) for a little over 1 year. This storage space is clean and the crew that work here know great customer service. That makes all the difference.
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December 2023 by Kevin Dorsey
My experience here was absolutely phenomenal, thanks to Jerrel! He was very informative, very knowledgeable, and if I needed anything he was not hard to reach. He’s very loveable and takes his job serious at the same time. Thank you guys for an amazing experience! And thank you Jerrel for everything! I’ll definitely be back
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December 2023 by Ebony W
Jade at the 2nd st NE location was very professional and went above and beyond to make my transition as easy as possible as I am in the process of releasing my unit. Very understanding and pleasant. Thank you Jade!
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November 2023 by Ira Arrington
“I highly recommend this business”The service quality was truly exceptional, I can’t wait to come back. If you are looking for a good storage unit , you can’t miss this store. The team is extremely knowledgeable and helpful, it is a delight to work with them. Especially Mr.Anthony, gave the best first impression, answered all my question's/concerns. Jerrell was amazing. Thank you! Again Highly recommend
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November 2023 by Antoine Joseph
My experience here was GREAT! I needed help troubleshooting an issue a received EXCELLENT customer service. Jerell really helped me out big time! He was professional, helpful, and knowledgeable with the storage units. If he can see this keep up the good work!
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November 2023 by Gernard Carter
Honestly, I think Jerell is probably one of the most knowledgeable and personable individuals I’ve seen in a long time. Willing to help, respectful and efficient! Really appreciate all of his help and guidance! Made it super easy for us!
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November 2023 by Kiko-Imani Lee
I had a good experience coming to life storage Inquiring about a unit and the prices. The sale associate Jarrell P was very knowledgeable of Life storage and was very helpful and explaining everything about pricing and fees. It made me very happy to hear that my Belongings will be protected and safe.
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November 2023 by Andrew McDermott
I had great experience getting my storage space. The representative, Jerell was professional, knowledgeable and provided outstanding services. I had never used a Public storage facility, so had many questions and concerns. He answered all of my questions effortlessly and alleviated my concerns. I highly recommend this facility and when you go you should ask for Jerell.
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November 2023 by David Woodyard
I thoroughly enjoyed my experience. The service was exceptional, and the attention to detail was impressive. Jerell went above and beyond to meet my expectations. I highly recommend it to others seeking a top-notch service.
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November 2023 by steeve nestor
Good customer service. I love this team. Tiffany, Jade and Jerell was very helpful. This team is very strong and knowledgeable in their own way.
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November 2023 by Bella Moore
Jerell was such an amazing person.He articulated everything well to where as I understood. His customer experience is amazing and he answered every question I had for him to answer
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November 2023 by Bunny Jackson
I went to the office today about a billing issue. As usual, Jade helped me in a professional, courteous, and knowledgeable way. She handled my situation and made me feel at ease. It's a pleasure to work with Jade. Thank you, Jade for your help.
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November 2023 by Stephanie S
I had the pleasure of being helped by miss Jade, she provided me with exceptional customer service. The facility is very clean and easy to access. They have plenty of rolling carts and a bathroom on site for your use. I’ve been to many storage facilities, and this one is one of my favorites ?
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September 2023 by Ash
I had an excellent experience with Jade at LifeStorage when they implemented a rate change for my storage unit. Instead of feeling the pinch in my wallet, Jade and the team at LifeStorage went above and beyond to ensure that my unit remained cost-effective for me. Their dedication to customer satisfaction truly stood out. I appreciate their transparency and effort to find solutions that worked for me. Highly recommend their exceptional service!
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September 2023 by Taylor Jackson
Thanks to Tiffany and Jade. I don’t know what I would do without them. Excellent customer service. I love the property as well. Nice area. Not far from my home.
