Extra Space Storage on 5600 2nd St NE in Washington, DC offers a wide range of storage options, including climate-controlled units, with features such as electronic gate access, security, covered drive aisles, loading bays, parking, elevator access, and RV parking. The facility is clean, well-maintained, and ADA compliant, providing a hassle-free experience for customers. The staff are known for their helpfulness, professionalism, and excellent customer service, with team members like Jade, Tiffany, and Lakita consistently praised for their friendly and informative assistance. Customers appreciate how quickly and smoothly the rental process is handled, with staff communicating effectively and resolving concerns promptly. The facility also accepts deliveries and offers security access to individual floors, making storage convenient and secure. Overall, Extra Space Storage is highly recommended for its cleanliness, security, helpful staff, and ease of use, making it a reliable choice for personal or business storage needs.
Online purchase process was easy, reasonably priced units, staff very friendly and helpful, storage facility clean, elevator access was a plus, and carts available to assist with moving.
July 2026
Miss Dee and Miss Renee are both exemplary customer service representatives. They are not only helpful and pleasant but very attentive and knowledgeable. I recommend that each receive an acknowledgment of their outstanding service and attention to detail.
July 2026
Reserving a storage unit for our DC-based daughter. Renee at Extra Space 5600 2nd St. NE was super helpful and friendly, answered all questions promptly, and gave me confidence that we will be all set for the move-in. We have used this location before and the staff team there is excellent. Thanks, Renee!
