PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for pets including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the variety available both in-store and online, with the convenience of picking up orders within two hours. The grooming services are especially highlighted, with many reviews praising the kindness and professionalism of the groomers. Staff members, like Nunu and Mia, have been noted for their exceptional care and skill, making a puppy's first grooming experience a success. While grooming is a strong point, some reviews mention mixed experiences with in-store staff. However, many customers feel welcomed by the helpful and knowledgeable associates. The store is often described as clean, well-stocked, and easy to navigate. Notable team members, including managers Michele, RJ, and Alex, receive commendations for their leadership and customer service. Customers are generally satisfied with their shopping experiences at PetSmart, finding a good selection of products at fair prices. Though there are minor issues with stock levels, particularly in the collar section, shoppers often leave with more than they intended due to the appealing offerings. Overall, PetSmart is seen as a reliable destination for pet supplies and services.
They have everything you need. Prices are what you'd expect. The checkout did get backed up, but they were moving
December 2025
They were nice. They even took a picture of me cause I was walking around with a bag of dog food on my head cause I was being lazy as hell and not wanting to get a cart. They did ask if it was ok to take the picture. All in all good time
December 2025
I went for one thing and ended up with more. My cat likes the live grass and catnip. I also found her favorite toy which I thought was disconnected but is now sold there. Friendly staff. Clean store.
