Reformation is a trendy boutique known for its fashionable clothing and high-quality items, although it can be on the pricier side. The store offers a unique shopping experience, with helpful staff and convenient features like a tablet in the fitting room to request additional sizes quickly. Many customers have praised the friendly and attentive service, noting that staff members are willing to go the extra mile, even calling other locations to track down specific items. However, some visitors have expressed frustration with long wait times for fitting rooms, suggesting that clearer communication about wait times could improve the experience. Despite this, the store is recommended for its stylish offerings and the pleasant atmosphere, including cozy seating areas for companions. Reformation has implemented health and safety measures, including requiring face masks, providing hand sanitizer, and limiting store capacity and hours for cleanliness. Overall, many customers appreciate the boutique's customer service and the variety of sizes available, making it a worthwhile destination for shopping.
Love their clothes and philosophy. BUT stay away from their free hemming - they hemmed my dress way too short and it is now unwearable.
September 2023
Had the best experience finding a dress for my brother’s wedding. Staff were friendly and helpful. They even called another location to find me an out of stock color!
August 2023
Had the best experience with the cutest girl- don’t know her name but she had really nice little drawn eyebrows and a slick back bun! She helped pick the cutest outfit for me for a date- really loved her! Go shop here for 10/10 customer experience !!✨?
