REI Co-op is a well-regarded outdoor gear retailer known for its commitment to quality and customer satisfaction. They offer a wide variety of outdoor equipment and apparel, including their own award-winning REI brand products. The store is large, spacious, clean, and well-organized, making it easy for customers to find what they need. Staff members are frequently praised for their knowledge and friendliness. Customers have reported excellent service, with employees going above and beyond to help, such as assisting with tire issues and coordinating last-minute purchases for outdoor adventures. REI also engages with the community, as seen when their team supported a customer in setting up an engagement scavenger hunt. Overall, REI Co-op is celebrated for its enthusiastic support of outdoor enthusiasts, whether they are beginners or seasoned adventurers.
This place is awesome and the staff is the best. They have my bike life when it needed it the most and was patient with me with all the question I had.
May 2026
Great selection. Staff are always helpful. Bike staff are especially great!
April 2026
Gabriel (Gabe) was super helpful tracking down my REI membership and helping me figure out the logistics of an exchange and purchase of a new bike
