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“Ms Sara Hernandez,Bank of America at 1931 14th Street NWThank you for your professionalism in helping me understand a very complex issue on a checking account. Sara helped me work through problems on the account to come up with solutions.The customer service was outstanding, I would recommend you visit this Bank of America with your banking business. Excellent Management.Thank you!Karen V Brown”
10AM - 4PM
1001 Pennsylvania Avenue NW, Washington
Banks
“Kaylee was incredibly helpful and committed to solving my problem. She supported my needs and was incredibly responsive and kind. Lawanda was also great! Will definitely be returning to this branch.”
“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
8AM - 5PM
4704 13th St NW, Washington
Banks
“During the leadership of Rev. Harris and Rev. Thomas, Peoples Church began to thrive beautifully. Great days and years were joyfully present and ahead of us for many future years to come. Both of your resignations on 8/28/22 was a sad day for our church. I wish great things for both of you and without a doubt, I know that we will hear phenomenal things about both of you, to come.”
10AM - 4PM
3401 Connecticut Ave NW, Washington
Banks
“I've been banking with this location for over 5 years now. They are the friendliest bunch. The whole team is incredible from Marela Luciano, Reem Ghazal, Isaih Jones to Zizika Odukwe.”
“Upon getting my savings deposit started I was asked if I had anything else to do they have the best customer service and are very kind to the customers I will be giving my friends the info to come here these people are grea and I appreciate what they do”
9AM - 5PM
1800 K St NW STE 104, Washington
Banks
“Estivin and Salam (I prob spelled that wrong) are amazing, as is this whole branch. They truly help me every time and are so patient and kind and actually TRY to do everything they can, without being lazy or trying to rush!”
“Lafayette Credit Union has been a joy to bank with. I worked with Josue Willets at the Kensington Branch to open a business account and the amount of dedication Josue showed to opening our account was heartwarming. He felt like a part of the team! He and the rest of the team at Lafayette made the whole experience seamless and easy.”
“I love coming here they help me with anything so welcoming my girl Camilla and Dez the best branch manager always shows his face great environment! Greets you when you walk in speaks when you leave. I like pass about 4 chase banks just to come to this one!”
“Mrs Rachael Raschke is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Rachael Raschke by a friend who advise me to invest into her bitcoin trading and now my life has really change.”
8:30AM - 6PM
1611 Wisconsin Ave NW, Washington
Banks
“Love TD bank but not this location. Asked them about my new card, was told my old one wouldnt de activate till the end of January, that wasn’t true! It was de activated on Friday (the day after I went there) now gotta wait till Tuesday to go to another td brach”
“I would like to share that since I had an account with Bank of America I have been working with miss.julissa walker,and Girnae Johnson Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.”
9AM - 5PM
5201 Wisconsin Ave NW, Washington
Banks
“Went in on a Saturday. Service was top notch. Needed to open a new account for my son. Fast, efficient and friendly…everything a customer wants. Keep up the good work!”
10AM - 4PM
1339 Wisconsin Ave NW, Washington
Banks
“Toni Cabello was able to help me with my online banking issues, he was able troubleshoot my account and help me with online access, he was amazing, thank you toni”
“Hello, here is my opinion on the bank I am a French tourist with my friend I was looking for a place to eat a pizza and your bank saved us to be able to eat warm, we apologize for the inconvenience caused. The music was cool, the bank was clean. Thanks Chase > Bank of America”
10AM - 4PM
1090 Vermont Ave NW, Washington
Banks
“I’m so glad that 1st time here in the US I’m writing a review ? It’s really a pleasure for me to find out this place when I came to the USA. Since then I visited several time and every time I feels like they are my people ❤️ Specially 1st time when I mate with my Country mate sister #Rumana. she was helped me to do each and every step to open a bank account. Other staffs are so friendly. Today I meet with #katie and she is so lovely Love and respect them. Highly appreciated for their behavior. Thank you so much ?”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
8AM - 3PM
3700 Reservoir Rd NW, Washington
Banks
“I had a problem and I did not know where to turn. I felt beat up by the system and clueless as to my next step. My mother had died and l was her estate exec. She had an account with WF and I tried via the phone to close the account and disperse the funds to the heirs. I tried for TWO years; pushed from office to office to office to office; asked for form after form after form…After two years I had had enough and walked into Washington’s Market Square Branch with a two inch thick file folder and threw myself on the mercy of someone in the Market Square office. My hero, my knight in shining armor, was and is Mr. Michael Lang. His kindness, his patience and his perseverance were absolutely amazing. WF should be proud of such a wonderful employee. Thank you, thank you Mr. Lang!! Linda Tuxen”
9AM - 5PM
609 H St NE, Washington
Banks
“I left my debit card here by mistake after using the ATM - staff was kind enough to notice and hold it safely for me. When I came to return to pick it up a few days later I watched another customer treat them incredibly rudely and they maintained their professionalism and were polite in helping the person. Specifically Khadidiatou was incredibly helpful and kind.”
8:30AM - 4PM
1200 New Jersey Ave SE, Washington
Banks
“I spoke with Napoleon Rubio and his service was outstanding!!! He made sure that he followed up and was very patient and polite. I rated his customer service a 5 star. Thank you so much Napoleon for making my experience great!”
9AM - 5PM
250 M St SE, Washington
Banks
“Mr. Harvey was extremely helpful and made my banking experience very pleasant. Opening my account was a breeze! He has exceptional customer service and is very personable. Wish there were more bankers like him. He was also very knowledgeable about what credit card would work best with my lifestyle and explained the differences between what I have now and what SunTrust offers. I work with bankers everyday in my line of work and have to say he is one of the most genuine, kind and charismatic that I’ve had the pleasure of interacting with. Had bad experiences at other branches so I will be visiting this branch from now on. Thank you Hugh!!”
“We visited the financial center today with my husband to open a new bank account and met polite, friendly, and high-qualified manager Andrew, who helped us with our requests and answered all our questions. Great service!”
“A modern bank without all the trappings of a typical branch but still knowledgeable and helpful staff. Ms Taye (sp?) and Ricardo were present and very helpful in assisting with intl wire transfers. She also explained the discrepancy between deposits of cashiers vs personal checks where with the former bank to bank calls are typical yet the latter a quick scan can confirm if issues exist. Lines are short. It’s small but friendly and convenient. They will help save you money and walk you through online transactions if you have issues or just need peace of mind and reassurance. Thank you!”
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“I work in the suntrust building. We have a business account, as well as a personal account with Suntrust, and this location is one of my favorite branches. The bank itself is a lovely ambiance, and the staff are super courteous, and helpful. Never a long wait time, and the branch manager is a peach!”