“Jerry rendered phenomenal service. He engaged with excellence and care. While this has been a difficult experience (handling the affairs of a deceased loved one) Jerry proved to be trustworthy, and provided happiness in the experience. He helped me to smile through sadness. Jerry answered all questions, was hands on, and very patient. I am grateful. I would return because of Jerry! He's a star!!!”
“I met with Luis today. He was very kind, professional, and courteous. He was able to assist me with all of my account issues. I will look for him when every time I return to this location!!”
“Hello, very good afternoon, today I came to open the account at Bak América and Miss Sara was the person who assisted me in a very excellent way in every way, both in service and in communication, thank you”
“GPOCU never disappoint. I am so satisfied with their services. LaTonya Allen is the best! She's very knowledgeable, caring and always working for you towards your financial goals. She is very much appreciated. Thank you again for great service.”
8:30AM - 1PM
4704 13th St NW, Washington
Banks
“Welcoming, vibrant, and modern-day community anchored beautifully in the community. Dedicated to the Good News, social justice, humanity, and young people.
Time and space to fellowship genuinely post service. Reminds me of church like I grew up (in a great way), but with modernism woven throughout.
Our third visit and we shall return. Young families seeking a church home should definitely get by on a Sunday morning at 10.”
“Excellent service today. Genuinely kind and helpful employees. There are limited chase options in the area but this will be my new branch when I need to see a teller.”
“Nicole Reese the market center financial manager, is to be applauded for going above and beyond in customer support resolutions. Not only did she contact the relevant operational area; she went through the unresolved issue history with them. And on my return to the bank a week later, she took the time-out to contact the area again; and I was offered a solution and advised of systematic refresh pending. She is to be applauded for her exceptional services, patience and professionalism. Thank you!!”
“I had a wonderful experience opening my bank account with banker Elizabeth Namala. She was knowledgeable, patient and professional throughout the entire process. She made everything smooth and stress-free and her excellent customer service was truly appreciated. Thank you Elizabeth for making me feel welcome and supported!”
“Sebastian and Hanallah always greet me with genuine warmth and professionalism. I love coming here. They are so helpful and go to any lengths to make sure each an every customer is happy and satisfied. Highly recommend!”
“I want to thank Dexter for being my saving grace today. I arrived to the bank at 5:01 knowing they close at 5:01. I desperately needed to make a deposit for my employer. The whole team was very understanding and assisted until the end, thank you soooo muchmuch for your hospitality and A1 customer service. Blessings!!”
“This isn't my normal branch but I was running other errands and had a somewhat complicated task I couldn't complete online. The staff here was great and got me on my way”
“Whenever I go in Truist if the manager not busy He always open the door for me because I'm handicapped and I'm in the wheelchair and someone always say welcome to Truist and theirs aways 2 Bank Teller and they have patience with me while I put my chair in elevation mode so I can speak to the teller and conduct my business. And the first teller always remember me how l conduct my business. Thank you very much for taking care of my business.”
Closed
3700 O St NW, Washington
Banks
“Some of these reviews must have been written by the big banks because this credit union is awesome. Yes, they do have an app and I've been using it for depositing checks for many years. Their customer service is great. Top notch. When you consider that these are college students, I would rate this CU a 10. I've been banking here since I was a student and let's just say that some decades have past since then. I always end up coming back. Tried the big banks and always end up closing those accounts to go back to the CU!”
“I recently visited the City Center branch and De'Ja assisted me. She assisted me with a fraudulent transaction, & explained everything to me to the point I was able to understand and I am satisfied with her work and her explanation help me to feel good and I am grateful for this company and it's hard work and fast response to fraud. I will recommend this company especially the City Center branch to my peers and family.”
“I work in the suntrust building. We have a business account, as well as a personal account with Suntrust, and this location is one of my favorite branches. The bank itself is a lovely ambiance, and the staff are super courteous, and helpful. Never a long wait time, and the branch manager is a peach!”
“Lafayette Credit Union has been a joy to bank with. I worked with Josue Willets at the Kensington Branch to open a business account and the amount of dedication Josue showed to opening our account was heartwarming. He felt like a part of the team! He and the rest of the team at Lafayette made the whole experience seamless and easy.”
“Upon getting my savings deposit started I was asked if I had anything else to do they have the best customer service and are very kind to the customers I will be giving my friends the info to come here these people are grea and I appreciate what they do”
“Sr. Loan officer Nyeisha is very professional. She helped me with my loan needs fairly and quickly on March 24 of last year. I'm proud to say I had no issues. Everything was setup for easy payments.Today I made the last payment of that secured loan. I wouldn't hesitate to recommend TEFCU services and reapply for another loan.
Thanks again for your service that matters
Dia”
“The Friendship Heights branch is on top of it, I had a fantastic experience. At first, the manager Michelle relocated a few employees to the teller counter in order to expedite the line which was forming. Very considerate. Isaiah helped me throughout the whole process, assisting me in ordering a new card. Unfortunately, we ran into multiple technical difficulties which prolonged my stay at the branch. Each employee recognized the inconvenience it was and eagerly offered help to diagnose and fix the problem. I felt cared for, understood, and prioritized. Isaiah is not only professional, he is a friendly and energetic employee to engage with. I hope Isaiah, Michelle, and every other employee who helped me will receive the credit they deserve for performing their roles with such care and dedication!”
“I had a great experience with Nathan. He spent about an hour with me helping me with my name change, a CD, and notarizing a financial document for me. I would highly recommend him for your banking needs!”
“Great organization to work with. They’re online systems make it easy to get preapproval and finalize loan products right online quickly and easily. When you need to go into a branch like I did today, the experience was efficient, and the staff was very friendly and pleasant. I’m thankful for my banking relationship with PenFed Credit Union and the services they provide.”
“I've had a really positive experience at this Bank of America location! The staff is friendly and always willing to help with any questions I have. Plus, the wait times are generally short, making my banking visits quick and hassle-free.”
“I had the pleasure working with Mr.Damienat Bank of America, at a time of grieving and he took every effort to comfort and watch that I did all in the necessary steps to complete the information. I needed and I destroyed it moment. I was in at the time. Excellent guy, d*** i*, Mr. Damian.
See if he came out right. Okay, change this one.”
“Friendly personable service, made opening a business account very smooth.
And I really like the help desk for their credit cards; they answer the phone really promptly and answer all questions.”
Closed
360 H St NE, Washington
Banks
“The teller are very polite they give you a nice smile when you come in the door and they say welcome to Truist and one of the manager office that said near the doorthere always open the door for me when he is not busy because I'm handicapped and I'm in a wheelchair thank you very much I appreciate you guys very much. Everyone at the bank is very nice it is a wonderful Bank thank you for taking care of my business”
“Damian is a nice very experienced banker with great customer service and is a great representative with a good attitude. Doing business with the Bank of America he provided me with excellent customer service and show me all of my options and opportunities to grow my money while doing so he was very trustworthy and direct with everything and transparent with all my options. 10 out of 10 service.”