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February 2025 by Not Applicable
What a joke!
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January 2025 by CHINA BOY
TD Bank is not suitable for this business model. The management staff is constantly changing, and everyone has a different work style, which will only make it more difficult to do business. The friendly staff are no longer there.
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October 2024 by Anthony Sabet
Thank you for getting my mothers check
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October 2024 by Pablo Moncada
Worst Bank
Worst service
Worst Card
Worst Credit Card
Worst fees
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August 2024 by Ruben Robledo
If your thinking of financing NEVER do it if TD is the bank. You will never get to talk to someone about your retail card. I been on hold for 4 hours 4 different times and had the call drop every time.
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July 2024 by rakab pomi
The bank manager and employee has very terrible customer experience
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May 2024 by Noah Martin
The teller was a certified moron. He put a 6 day hold on my checking account deposit, something I’ve never seen a bank do, especially as a former customer.
He told me he would change my address but failed to, as he was too busy upselling me or telling me that I should’ve opened the account at the branch. I reopened an account at TD by necessity, not by choice, and it would give me so much pleasure to not have to deal with them again.
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January 2024 by Asad Butt
Management needs to do a better job at communicating with the customers when the system crashes. They had everyone wait 45 mins in the line to tell us that they won't be able to help us today. Tellers need to be trained how to communicate with the customers when they have a major issue. Give the customers heads up that this might take longer than usual.
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January 2024 by Agnieszka Dabrowska
BEWARE SCAMMERS are using this td bank number to call td customers regarding their account.
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December 2023 by Joseph
Went to TD Bank at Gallery place to get a replacement debit card and they had my correct phone number on file to identify me code was sent to my phone it didn't work so he said just order through mail 2 days later I went to TD Bank 14th and P NW same problem they was able to over ride the issue and print my card sound like some banks need additional training especially if you need your debit right away very disappointed ☹️☹️☹️☹️.
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September 2023 by Micah Rubin
Opened an account in person after being offered a bonus for creating a new account. I met all the terms of the bonus but never received it. Now it's completely impossible to get any help from anybody at this branch, I've been told 4 separate times that someone would be in touch by email and have never had anyone actually follow up.Actually opening the account was a mess too, I brought a passport which the bank itself says is good enough for ID, but a week later I got an email telling me I needed to come in with my driver's license. I asked why and they admitted it was a mistake and not actually needed.
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August 2023 by Khadija Aisha J.
One star tells it all. This is the worst bank between Enola being the Branch manager, I am disgusted with her behavior. She also acts "ignorant" to stop certain archetypes of people from getting loans a/k/a redlining in banks. I suggest everyone watch "The Banker". Just because someone walks into a bank with a headwrap on does not mean that they are coming to steal. This is where cultural bias and ignorance comes into play. I highly suggest TD Bank rework their training policies as my experience with CHASE has been quite better and more professional.
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June 2023 by Logan
Poor customer service.
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June 2023 by Tom Nowak
Extremely slow service.
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January 2023 by T W
The teller Ricky put a six day business hold on a check that I deposited from a university. He didn’t even tell me there was a hold after I completed my transaction, and I only found out when checking my account the next day. Talk about a ruined holiday season.A check from a university isn’t a personal check and easily verifiable. Finding out that a six day business hold was placed through the online app and not in person means the service is bottom of the barrel.Save some stress and go to another location, I have a strong suspicion my race was a factor for poor service. If I could rate this location at zero stars I would. One is too generous.
