-
March 2024 by Megan Williams
Momma Tammie was a great concierge. As soon as she left everything went left. We no longer have a consistent concierge who is willing to help besides April. I’m disappointed Tammie is no longer with us.
-
February 2024 by Dee Nicole
This review is for Tammie, the Head Concierge. She has been a bright spot for me at this building. Tammie is kind and helpful when I need her. She is an asset to the residents at the Shay.
-
January 2024 by Paula Shrum
I've lived at the Shay for almost 2 years now and absolutely love it here! The amenities are great -- pool, gym, grills. Can't beat the location either - central to DC and walkable to concerts, restaurants, grocery, bank, coffee, etc. To add to all of that... the staff is incredible and will go out of their way to make you feel at home or help you out. Specifically, I've had an incredible experience with Tammie. She has helped me out on numerous situations going completely out of her way.In specifics:- Tammie's welcoming demeanor and hospitality -- when I first toured the Shay she immediately welcomed me with her warm attitude. And when I officially moved in on my first day she congratulated me. Every time I'd walk past the desk she would ask how the move in was going, how my day went, etc. Being new in DC -- it made me feel right at home!!- Along with being super sweet, Tammie also takes the job super seriously. When my groceries got delivered to the adjacent building Tammie looked through the cameras, searched the other building, and then called me and hand delivered them to me. It's evident she truly cares and takes pride in helping others.-Tammie also works hard in all other aspects -- she's introduced me to new folks working at the Shay, quickly gets packages, or let's me know any info I need to know. I've told her on more then one occasion that she has been a life saver.-One last example is when I left my phone in a Lyft. She let me use her personal phone to try and get into my Lyft account and figure out how to get the phone back. Turns out, Tammie's actions again helped me out and I was able to retrieve it quickly.-In summary... I am a firm believer that a "home" is a home because of the people in it. Tammie has made me feel so at home in DC and I'm so appreciative of everything that she does!#teamtammie
-
January 2024 by Alex Villeda
Have been here for 2.5 years, leaving at the end of my lease. Love the location - it’s convenient and fun. But the management isn’t that great. Slow responses to requests. Frequent maintenance problems especially with water and plumbing. They’ll fix the bigger things but ignore smaller requests, some of which I’ve had since I moved in. There’s mice even on the second floor. And now that the new management has taken over they aren’t letting concierge open doors if you leave your key inside your apartment - even thought the apartment doors lock automatically!! Before it used to be a simple two minute process if you got locked out but now they have to call in the on-call maintenance person and you have to wait 30 minutes to an hour to be let in and then they charge you a fee on top of that. Shows that they just want to make money off of fees and don’t care about their tenant’s time. Worse, it shows they don’t value their employees who have to drive from out of town to come in, open a door the concierge has access to, and pick up a key and let someone in. Cash grabbing management and would not recommend people to live here.
-
December 2023 by diamond burks
I walked in to do a Instacart Delivery. I asked this lady for a cart very nicely. She stated that my water casses cannot go on the cart. So I asked her can I still use the car for the food she looks at me weird and tells me she don’t have a cart knowing she do . She is very rude and nasty to be working at a front desk representing a property like the Shay . was horrible.all around her approach her voice I dont appreciate it . Sometimes ppl go through things nd bring to work with them I pray for ripple like that
-
December 2023 by Eleonora Castelli
My experience at The Shay has been extremely positive since I moved in, earlier this year. The amenities and common spaces are well upkept, the entire staff is helpful and kind and all maintenance requests have been addressed quickly and efficiently.
-
October 2023 by John McGowan
The office staff is incredibly nice and helpful! Khalilah is very nice and knowledgeable, Jacky is super helpful and communicative, and Nichole is very knowledgeable and compassionate. Can’t get a better group than this! One of a kind for sure!
-
September 2023 by Christian Cline
I moved into the Shay less than two months ago and was amazed by how welcoming and helpful the staff is. Particularly miss Tammy (as I like to call her). She is the best head of concierge I’ve experienced. It’s rare to have a concierge to greet you with a warm hug every morning. She is on point, helping me with every need. She even gave me a personal tour of the neighborhood, as I just moved to the city. The Shay is a great building made better by Tammy.
-
September 2023 by Kaleb Brown (K)
If the review was based solely on Tammy the concierge, I would give five stars! She made the move across the state easy. When we met her in person, she was just as nice, friendly, professional, helpful, took pride in her career, and represented The Shay in a positive manner. Tammy works with integrity! However, the management office lacks follow up (getting documents to me and multiple neighbor disturbances). In my particular instance, management did not follow up, didn’t do what they promised, and did not proved reasonable options regarding the disturbance that still exist.
-
September 2023 by Lieb Fischbach
?✨ Shay Apartment Building: Where Tammy's Charm Transforms City Living ?✨Allow me to unveil the hidden gem that is the Shay Apartment Building, right here in the heart of Washington, D.C.Now, let's talk about the shining star of this urban oasis – Tammy, our head of concierge. She's not just another friendly face; she's the enchantress who turns everyday living into a captivating experience. Tammy's thoughtfulness is as warm and inviting as the city itself.Don't get me wrong – everyone at Shay is as welcoming as a spring breeze along the Potomac. But Tammy? Tammy is a class apart, always graced with a smile that could light up the National Mall. She's your personal sunshine, ensuring that every day in D.C. feels like a special occasion.Picture this: Tammy orchestrates tenant gatherings with the precision of a seasoned diplomat. How about an evening of "Cookies and Cocktails"? She turns a regular weeknight into a sophisticated soirée that echoes the city's elegance.Her secret? Tammy possesses a unique talent for fostering a true sense of community among the residents. It's like living in one of those charming Georgetown townhouses, where everyone knows each other.In a city known for its hustle and bustle, Shay Apartment Building stands as an oasis of warmth and camaraderie, thanks in no small part to the delightful Tammy. Kudos to the entire team for making this place feel like a true part of the nation's capital. ?️?
-
September 2023 by Tammy Antenore
Recently helped my son move into The Shay and I was so impressed by everyone there. Khalilah in the leasing office made it such a wonderful experience, answering all of our questions/concerns in a very timely manner. The Concierges, (Tammie, April & Misty) and Maintenance (Boo) were all on top of their game and super helpful throughout the move-in process. I am very happy with his choice of apartments and thankful that Bernstein seems to be getting this property back on track.
-
September 2023 by Jake Antenore
I recently moved into the Shay and Khalilah, my leasing agent went above and beyond. She was super helpful and knowledgable throughout the enter application/ move-in process. The leasing office, concierge, and maintenance teams are super responsive. If I have a question or concern it's answered/resolved in a matter of hours. Very happy with the Shay as my new home and a big relief to have such a great team at the Shay here to help the residents!
-
September 2023 by Kevin Ward
Don’t believe anything you read on the Shay’s website or hear from its leasing agents. Their management is a complete mess. They will make up basic information about their units before you submit your application. And when they finally realize their mistake, they will refuse to refund the application and earnest fees and blame you. I can’t imagine living in a building managed like that.EDIT: If you’re wondering about their reply below, they still will not return my money.
-
September 2023 by Gleb Vakhrushev
It's not just another building; it's an elevated lifestyle experience, and it's all thanks to one remarkable individual—Tammy, our head of concierge.Picture this: a place where neighbors aren't just neighbors; they're a vibrant, interconnected community. Tammy is the vivacious orchestrator behind this phenomenon. Her warm demeanor and unyielding commitment are the adhesive that binds this extraordinary community.Shay offers an exquisite array of amenities that rival a five-star resort. Dive into the refreshing waters of our sparkling pool or sculpt your physique in the state-of-the-art gym. For the sociable souls, our club room, complete with fresh morning coffee, is the place to be.And then there's Tammy, who adds a touch of class to every event she curates. Whether it's a soirée by the pool or a soirée on the rooftop with its elegant lounge, grill, and dog park—she infuses an air of sophistication that's unparalleled.But what truly sets Shay apart is Tammy's unparalleled warmth and attention. It's an essence you won't find in any other building. Her presence transforms U Street into a stage of luxury living.She isn't just setting the highest standards of elegance and community. At Shay, living isn't just about a place; it's about a lifestyle that redefines luxury.In a world where apartment buildings often blur into the urban landscape, Shay Apartment Building, under the guiding star of Tammy, shines brilliantly. It's a realm of opulence, community, and unmatched elegance that redefines the very idea of living.If you're in search of a cosmopolitan oasis, look no further. Shay isn't just a building; it's an experience, and Tammy is its magician. Life at Shay is an embodiment of luxury, and it's a privilege to call it home.? Cheers to Tammy and Shay?️✨
-
August 2023 by Patience Williams
I have lived here for one year and Tammie has been absolutely wonderful. Because of her, experiences at the Shay have been top-tier and I know that she goes above and beyond for the residents. The apartment is located in a superb location and everything you need is closeby.