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January 2024 by Weston McWhorter
Great service and super helpful at the service counter and in the return lot.
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January 2024 by John V
Employee was a bit rude to me at first but ended up helping me out a good bit with circumventing the self check in/out process
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January 2024 by Blake S
The first van they gave me had a faulty gas gauge. I lost time trying to figure it out at the gas station and had to return the vehicle. However, the staff were helpful and quickly assigned me another vehicle. They also refunded the money I spent on gas in the first vehicle. The second vehicle they gave me was new and in excellent shape. Overall would recommend this location for hours / location / services available.
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December 2023 by Book Bag
Literally no place to park. Also terrible customer service.
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December 2023 by Nalo Zidan
It was my first time self processing a rental truck through uhaul. the gentleman in charge of keys was very unkind and rude.
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November 2023 by Hiyab Asfaha
Front desk staff literally yelled at me and was so disrespectful I was extremely uncomfortable. The website was down and I spent an hour there just to not get a truck.
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November 2023 by Myung Lee
This company is the same everywhere. It's super expensive, the employees are unfriendly, never go there again.
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November 2023 by Tamiko Williams
The Nice Ladies at the counter was extremely helpful and friendly. Thank You
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October 2023 by C.J. McCreary
Subpar... Not clean at all they definitely have a roach problem and I am almost certain there's other "bug" infestations throughout the whole place.
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October 2023 by Al S
Quick return and pickup
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October 2023 by H, B, G
They are always good for me. Thank you.
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September 2023 by Kendall L. Brooks
A Cheap U-Haul comes at a price… the customer service at this location is hit or miss and answers vary on who picks up the phone… if the phone is picked up. The truck I received was not prepped and had no gas in the tank. I was also instructed to go into the lot to find the truck myself with no assistance. I had to literally squeeze myself in between two trucks to get into my assigned truck which I reserve to be pick up ready.I would only recommend this U-Haul if you are looking for an affordable and low cost solution to moving. I would not store my stuff here or ever use there services other than grabbing a cheap truck.
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September 2023 by Andrew Chavira
I made a reservation through a representative over the phone. When I got to the location, they told me a vehicle was not available because they were already booked. I waited about an hour before I was able to get a vehicle, and the only reason was because I mentioned their policy, that if U-Haul is not able to give me a vehicle, they have to give me $50. They gave me a van instead of a truck, which worked out fine, I had no problem with that. After I turned my vehicle, I saw that they charged me more than I was expecting. I looked at the contract that they gave me at the store, and it said the mileage rate was $0.49. When I saw my digital receipt after I returned the vehicle, they changed the mileage rate to $1.29. I emailed the general manager of the store asking to be reimbursed for the mileage, and I have not heard anything in nearly 2 weeks.This U-Haul location is not organized very well and their customer service is below average.
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September 2023 by Don Ross
Easy reservation with the app. Check-in and drop off went smoothly, as well as extending our rental via smart phone. Van worked well to transport a large bookcase. All of their furniture dollies were out on loan, but bought one in stock for only $15. Good investment. Helpful and courteous office and vehicle staff.
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September 2023 by Eki Ramadhan
Horrible pick-up experience. The staff at the check-in desk was not friendly and did not explain things clearly. She could not even spell correctly when I tried to give her the contact info for my emergency contact. She didn't know the difference between k and q. When I tried spelling with NATO phonetic alphabet, she got confused. Return was not much better. We did after-hours return and it was not clear where we should return the keys. Other customers spent almost 30 minutes walking around the building trying to find the drop box. Luckily, they found it first and helped us return our key as well. The only good thing was the guy who helped us find the truck that we were renting was super helpful and he gave all the info thoroughly.