United States Postal Service
USPS,
Post OfficesHours:
6200 North Capitol St NW, Washington DC 20011 Hours
About United States Postal Service
The United States Postal Service location has received mixed reviews from customers. One customer praised a staff member named Marquita A. for her friendly service while handling important documents, despite being the only employee present. Another reviewer noted a positive interaction with a postal worker who smiled and wished them a great day, highlighting how small gestures can uplift one's spirits. However, there was also feedback about some staff being a bit rude when a customer requested matching stamps, indicating that not all experiences are positive. Overall, this USPS branch has moments of excellent customer service, but there are areas for improvement in staff interactions.
Most Recent Reviews
October 2025
Staff were really helpful and patient explaining a complicated situation involving important paperwork
September 2025
Stood in an the lobby for 10 minutes by myself. NO ONE came out to assist me despite me calling out multiple time. I could have stolen envelopes and cards for all they cared. It’s 3pm on a Thursday - not even close to closing time. This is absolutely unacceptable.
September 2025
They have lost 3 of my packages in a span of 1 week. First one said they couldn’t get it and will be redelivered just to get an email saying they lost it. Now two of my packages were delivered at mailbox that never came one being a pair of BOOTS. They are definitely stealing packages in this facility. There’s no other...
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