United States Postal Service
USPS,
Post OfficesHours:
2833 Alabama Avenue Southeast, Washington DC 20020 Hours
About United States Postal Service
The United States Postal Service (USPS) location on Alabama Ave has been a mixed experience for customers. While some have praised the great service and pleasant interactions with the employees, others have noted frustrations with the limited staffing and occasional attitude issues. Many customers report receiving excellent service from the ladies working behind the counter. They are described as very pleasant, approachable, and helpful, greeting customers with a smile and cheerful tone. Customers appreciate the employees' willingness to answer questions and provide friendly departures. However, the location does seem to face some operational challenges. There is often only one employee working, which can lead to slow service, especially during busier times. Additionally, some customers have encountered a young employee with an attitude problem, which can add to the frustration. Despite these occasional issues, the overall sentiment is one of gratitude for the USPS and the services it provides. Customers recognize that the postal system is an impressive system, and they appreciate the dedicated efforts of the employees, even when things don't go as expected. While the Alabama Ave USPS location may not be perfect, it appears to provide generally good service, with employees who are hardworking and pleasant, even in the face of challenging circumstances. Customers seem to understand the realities of the postal system and are willing to overlook the occasional hiccup in exchange for the valuable services the USPS offers.
Most Recent Reviews
June 2026
Very rude and unprofessional lady behind the desk. I don’t think she wants to work there. Avoid this post office if you can.
May 2026
If I could leave zero stars, I would. The customer service was terrible. They are rude, unhelpful, and completely unprofessional. Easily one of the worst experiences I’ve had.
April 2026
Worse customer service. Whenever it’s 4 pm the staff turnover is very rude and mean. They don’t want to help anyone with what we need. No rating needed, staff need to do better.
More Comments(120)
Nearest USPS Stores
- Washington, DC