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October 2023 by Orlando M.
All the value, style, and quality...this boutique gym has a genuine culture of inclusion and respect. The front desk staff always greets with sincerity. The classes are great and there is plenty of equipment and workout space. I'd recommend to anyone.
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September 2023 by Justin Hepler
I really wanted to like this gym. I came in on travel and had high hopes. They were touted as a nice gym for professionals and charged a high price for a day pass. I showed up. No one working the front desk, and then they wanted more money for the day pass after same day text message confirmation of cost. I went upstairs to use the equipment, jump on the pool and use the steam room. Come to find out, all pools are down and the steam room isn't working. Machines are missing screws and bolts and some pieces are bent or broken. Save your money. Go somewhere that appreciates your business and takes care of theirs. I can't give 0 stars or I would
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August 2023 by John Giguere
VIDA should no longer be considered a luxury gym. The ceiling leaks constantly, the sauna breaks every month, the AC works half the time, and management is never helpful or accommodating. I broke my collarbone and wanted to pause my membership for two months as I can’t workout. They refuse to accommodate anyone for serious injuries. I have been a loyal customer over 5 years, I kept my membership through the pandemic. The customer service is horrific. Do yourself a favor and avoid this gym at all costs.
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August 2023 by Dick Adams
I have been a member of this gym on two separate occasions. The main reasons for joining were its proximity to my home and the generally clean environment, especially during off-peak hours. The first time I ended my membership was due to a sudden change in the rooftop pool access policy, which I found to be unfair and poorly communicated. When I expressed my concerns, the sales team didn't make an effort to present the new cost to me; instead, they assumed I couldn't afford it. However, about a year ago, a friend convinced me to rejoin the gym with her. Before doing so, I thoroughly reviewed the pool access policy and chose a membership option that included guaranteed pool access, even though it was one of the more expensive options available.Unfortunately, last Friday, after finishing my workout, I discovered that my lock had been broken and my wallet was stolen. When I informed the gym staff about the incident, their initial response was that they couldn't call the police on my behalf. Naturally, I decided to call the police myself, but they didn't seem to take such a crime very seriously in the DC area. I felt quite foolish for bringing my wallet to the gym since I never usually do, but I had been running errands before my workout and needed my business cards and identification with me.In my opinion, the gym does not provide a safe environment and is not a great place to feel secure about the safety of your property. They really need to tighten up security at the front desk and monitor the locker rooms more carefully.
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August 2023 by J Greenwell
The asian guy hat backwards ( john or something) early morning rude , attitude and why hes working customer service no clue . This gym is 90% gay males , so be prepared for that if its not your lifestyle. 3 stories , equipment is well planned out . Hard to get around , much better options
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November 2022 by Andres P
Low class gym chain . They think they are Equinox . Not even close .No Applepay, terrible old punch card system . Horrible untrained management. Terrible low class owner.
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November 2022 by S. Sayed Yusuf
It's one of the best Gym in the City. I like it.I just wish that all the staffs will be more friendly and just say Hellos.
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October 2022 by Bashar H.
Vida Capital Gallery. Branch manager rude interaction with club members. On Sep 29, 22 I tried to report a TV problem with one of the Elliptical exercise machine to Vida Capital Gallery branch manager Richie Poe. I was shocked with his rude attitude. He said "I will look into it" without eye contact and didn't even ask which machine. He clearly brushed me off. I thought his response was disrespectful. I complained to Vida General manager Mr. Kobie via an email. I am Still waiting on a reply. If Vida management disrespects their club members and don't adhere to advertised values, other Vida staff will follow their lead. There is seems to be no accountability for managers conduct. Unfortunately, Members have to balance tolerating mistreatment and rude management/staff against the amenities the club offers. Maybe loss of memberships will adjust their attitude!
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September 2022 by Re Re
Too pricey they want mortgage money and to treat you bad.....I don't think so
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June 2022 by Kristi E.
Love the bike racks in front of the gym. They have great equipment and amazing instructor led courses. I love the option to use the whirlpool, saunas or steam room after my workout. Everything is very sanitary and extremely clean. Get shower options with the best soap and scrubs available, compliments of the membership. Also the shampoo and conditioner smells so good and makes my hair soft. There is a smoothie bar for post workout fuel!
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June 2022 by Luke Dawson
Went here at the last minute before catching a flight. Unlike other nearby gyms, allowed for visitor pass without knowing a member. Staff was extremely pleasant and helpful. Great facility and equipment as well.
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April 2022 by Michael V.
Way overpriced and faux exclusivity. If that's what you're looking for, then five stars. Otherwise, avoid. Front desk staff is less than helpful, bordering on rude. Not at all welcoming to walk ins, despite an extravagantly priced day pass. Went to a nearby Golds gym. Friendlier staff; 30% less expensive; comparable equipment.
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April 2022 by Ignacio Vera Loza
Very nice environment, kind staff and good housekeeping. Not usually crowded and a very flexible operating hours. It doesn’t hurt to have a salon there which I also visited. I would like some more leg exercise equipment but, regarding the rest, is very complete. I am really enjoying my membership here. The location is also very convenient!
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December 2021 by Michael P.
This is an extrodinary and posh gym with locations in the city center which turns the area into a useable and fun space for members. Vida seems to be based on streamlining and making it very easy to accomplish your goals with fitness, whichever they may be. Vida respects that everybody is unique. There are so many (an endless amount of) resources for fitness and training here, and it is nice to socialize as well, the gym I go to downtown has a rooftop pool, plus a professional quality salon in the complex. There is a saying that it's easy to get used to something that is fancy, but in addition Vida is a place to really enjoy. Getting fitness work and goals accomplished in a supportive atmosphere has a spillover effect which increases my overall happiness. Five stars
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October 2021 by Forrest K.
A gym should be a place that you enjoy going. VIDA has pleasant employees, modern/maintained equipment, and attractive facilities. The place is always very clean. I love this place.