-
December 2021 by Bailey Thornton
Managers were great in helping me solve an issue from another bank and setting up new account.
-
September 2021 by Sandy S.
Today, 30 Sep 2021, I called the WF Customer Service phone number regarding my credit card. Whatever answered my call I could not hear them. It sounded as though the person/recording was repeating the same words over and over but there was so much other noise on the line I could not hear clearly. When I said I could not hear, WF cut off the call. So, there was absolutely NO CUSTOMER SERVICE via their Customer Service telephone number.
-
June 2020 by Terry Smith
Well trusted bank
-
January 2019 by David Hintz
Never a problem in ten years of banking.
-
April 2016 by Angélica Garcia
The staff was a bit curt and overly salesy, but I was able to be in and out in less than 15 minutes after addressing a small issue with a check.
-
August 2015 by Osman Nicky Coutinho
Do not let their friendliness fool you: in 4 months, they were able to ship my new debit card to the wrong address 3 (yes, THREE) times. I also went in to cancel a fraudulent charge and they somehow managed to make it disappear for 3 days, and then it re-appeared. So yeah, incompetency-central over here.
-
June 2013 by Sean M.
This is the closest Wells Fargo to my apartment and I'm really glad. I've been to a couple other branches in DC and this is the best location. The people are really friendly and quick. Convenient location too, right by the metro.
-
March 2011 by A Google User
This is actually a Wachovia branch with two ATMs outside. Their locations are in front of Pennsylvania ave. Instead of on 13th st which Google Maps points it too.
