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“I really like this home depot store!
Shoutout to Saidi in the paint department, she was extremely helpful in preparing the exact color I needed and advising me on the best-quality paint for my project vs $$.. Great experience overall.”
“I'm a home depot employee in Delaware, & just got a check & cash from the Homer fund ( a fund to help employees in need) to help fix my truck... Just lost everything I had do to a relationship break up, & started working at home depot,... Great place to work, & with great people. Thank you Home Depot”
“We bought stair risers this past weekend and Faisal was a real big help - thanks !!! They had to be shipped and when they arrived they were damaged. Austin did a great job in helping us getting new ones.”
“Home Depot is a top-notch home improvement store offering a vast selection of products. From tools and hardware to gardening supplies and home décor, it caters to all your needs. The staff is knowledgeable and ready to assist with any project. The store is well-organized and clean, making it easy to find what you're looking for. Whether you're a DIY enthusiast or a professional contractor, Home Depot provides a reliable and comprehensive shopping experience.”
“Absolutely love this store and the staff every time I stop in. The staff has always been the friendly-est I have encountered in our small town. Every year the help me and my daughter pick out new chicks and our chickens are huge and doing great. They help us find anything we need and treat me and my family and even coworkers with the highest of respect. Keep up the awesome work and this store and team have made a very happy loyal customer.”
“⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service at Home Depot
I had such an incredible experience at the Home Depot on 100 Suburban Dr in Newark, DE that I felt compelled to leave this review.
First, Pete in Tool Rentals was truly exceptional. From the moment I walked in, he was warm, welcoming, and incredibly respectful. I had absolutely no experience using a power washer, and he took the time to teach me how to use it without any hint of condescension—just patience and genuine kindness. I even shared that I needed the power washer for my deck because my dog is sick, and Pete was so sweet and compassionate about it. When I tried to tip him, he kindly declined. His empathy and professionalism meant more to me than he probably realizes.
Next, Sam went completely above and beyond. He wasn’t even working in tool rentals, yet he still took the time to help me. Even more impressively, despite having a line of customers of his own, he asked a coworker to take over so he could personally help me load the power washer into my car upon my asking. He never once made me feel like a burden or like it “wasn’t his department.” He was extremely careful, made sure not to mess up my seats at all, and showed so much consideration and thoughtfulness throughout the entire interaction.
Lastly, Otis absolutely made my day when I returned the rental. Even though unloading wasn’t technically his role, he happily helped me, was incredibly careful with my car, made me laugh, and once again declined a tip. He made me feel genuinely welcomed and at ease.
I want to say thank you to all three of these amazing employees. As a woman who lost her older brother (and only sibling) six months ago and is no longer living with her dad that normally would help, moments like this matter deeply. You all made me feel empowered, respected, capable, and supported—not just as a customer, but as a person.
This is what exceptional customer service looks like. Home Depot is lucky to have Pete, Sam, and Otis. ? Thank you times a million.”
“When Larry’s walking the floor, you know it’s gonna be a good day. His customer service is categorized not only as helpful, but happy. Give the man a promotion!”
“Good selection and eerily quiet like most Lowe’s locations. Watched like I was awaiting a beating from grandpa at self checkout. Gestapo role seems to be the norm for their self checkout, so nothing shocking. I do however, become irritated when the plant which was marked down by 50%, rings up at full price, despite the sign stating it wouldn’t.”
“Joe was absolutely AMAZING today! He was knowledgeable, helpful, professional, personable and kind. We couldn’t find what we were looking for and the amount of time that he spent assisting us showed an outstanding level of customer service that you just don’t find anymore. The woman at Home Depot wasn’t even willing to walk to the aisle with us! Seriously, this guy deserves a promotion and I hope he is recognized for his work ethic. He was absolutely amazing!”
“They're always helpful when I need some assistance in the store. I've also tried their pickup service and that's good for anyone who doesn't want to go into the store or who has a heavy order like mulch.”
“Usually have what you need. I usually go to Ace for the customer service, they are the very best. But the home Depot here does not seem to have a huge turnover in personnel. Familiar faces abound and are reliable in knowledge of inventory and location.”
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“Stopped by Lowe’s while working in the area and had a good experience overall. The store was clean, organized, and easy to navigate. They had a solid selection in lighting, hardware, and tools, and it was easy finding what I needed without wasting time walking around.
Staff I interacted with were polite and helpful, and checkout was smooth. Definitely a convenient location when you’re on a busy schedule and need supplies quickly.”