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“Toby and the manager Veronica were such a pleasure every time I have come in to handle my account. They are professional and very personable. Great service and even better care.”
“Over the years of using this branch for odd and end banking matters, I found the staff to be polite and professional. The branch appearance is always festive and informative. Great staff and should you have any banking questions Gerald the VP there is always available to assist. Thanks”
“I need to start with thanking Margret Pellot at the Fox Run Del-One location to have me consider moving all my business accounts into Del-One. Margret linked me with Michelle Bergold to walk me through what one could expect to be a very stressful process. Michelle is excellent…and there has been zero stress through this seamless process. Highly responsive. Fabulous energy. Wonderful customer service.
I also received a courtesy call from another one of the Del One team members wanting to confirm recent account activity to check in that I was aware to ensure account security.”
“I’M ONLY GIVING 5 STARS FOR REGINA FOR GOING ABOVE AND BEYOND TO SOLVE MY PAIN POINT! I HAVE USAA AND HONESTLY I HAVE NOT BEEN USING CITIZENSHIP BANK! When I found out a transaction did not go through, she immediately helped assist me vs the other person before her.
It's sad these days Representatives want to get paid just to sit and transfer you to someone vs helping! -
Not Regina! Thank you so much for being so wonderful. Please let your Managers or someone know how much you are appreciated!!!!!”
9AM - 12PM
1399 Forrest Ave, Dover
Banks
“I had tried to open a joint savings acct at Wells Fargo online. It said I could only open an individual, not joint acct. Tried to open the individual acct - entered all data asked for, but it said I was missing data (without telling me what was missing) and that I would have to make an appt and come in. I called to make an appt and my call never got answered.Went online to Citizens - opened a joint acct easily. At one point I hit a back arrow and lost all data I'd entered!! I called and got helped by Burgess Bent, who was able to retrieve my data, and stayed online until my acct was established, and showed great patience with me.Added bonus - TWO nearby locations vs one for Wells Fargo if I need to go in person.”
“First State Vape went above and beyond for me. Personally delivering to me my new eGo AIO Pro starter kit. Due to some health issues I was unable to go out and get what I needed. They delivered to me my stater kit and not only that because I'm a beginner and want to quick smoking cigarettes took the time out to show me how it all works! I appreciate this amazing customer service and would recommend them to anyone for all your vape needs. Thanks guys your the best! Keep up the awesomeness!!!”
“Great bank, and very personable staff! This is NOT part of Navy Federal Credit Union!!!!! That is incorrectly listed for some reason. It is a local credit union in Dover, Delaware, and is a completely separate entity.”
10AM - 4PM
36 Jerome Dr, Dover
Banks
“I've been with this bank for almost 10 years or more. I really appreciate the service. Recently I had a communication gap between me and two of the tellers. They continued to be very professional as I started getting a little frustrated. They held their composure and respectfully help me get an understanding. There names were Tanya and DJ. I kindly apologized and thanked them for there service. We need more like them. Thank you ladies for your professionalism.”
“The team here at WSFS is wonderful. Sherri has gone above and beyond in both personal banking and business. The team at A&E Properties highly recommends WSFS!”
“JR was extremely helpful and got my situation fixed with no issues ! There were also two other ladies that helped and everyone was extremely nice . Thank you to the team at dover location ! Please give these worker the recognition they deserve :)”
“My Dad and I both bank with Citizens. With my Dad being a senior (over 85) they are ALWAYS very patient and supportive to his needs. Thank you Dawn, Kathy, Shante ❤️”
“I went in for some fraudulent charges on my account. The entire team was super supportive and will provide direct contact. Thanks again Julie Wolfe and JR Davis!”
9AM - 12PM
58 Carver Rd, Dover
Banks
“Amazing service! The tellers are welcoming and kind with smiles on their faces. They provide fast service and enlightening to meet throughout my time being at the credit union. They give out great energy for the rest of my day when I come into the lobby. I will be coming here for the years to come.”
9AM - 1PM
1486 Forrest Ave, Dover
Banks
9AM - 1PM
87 Greentree Dr, Dover
Banks
“Good experiences here. Excellent help with providing info on the changing financial climate. No long waits. I like that I can pre-schedule an appointment and that everything seems to run on time.”
9AM - 1PM
3 Loockerman Plaza, Dover
Banks
“I have been customer over 30years and my experience at this branch has ALWAYS been pleasant . They not perfect and neither are we but I’ve NEVER left that branch angry or upset . People complaining bout wait times and the bank rep has other people ahead of you is plain silly . If you that disgruntled chose a diff bank or new attitude .”
9AM - 12PM
1001 E Lebanon Rd, Dover
Banks
“New member to M&T bank, Kat Jones was glad to assist me with a mobile banking error where I couldn’t make transfers. Kat and her team went out of their way to get things set up for me and showed me how to use the ATM’s cash deposit feature— really nice for immediate access to funds.The following day, Kat followed up with me by telephone to ensure the problem was resolved. I highly recommend this branch of M&T, Kat deserves a raise. Excellent customer service!”
9AM - 2PM
758 N Dupont Hwy, Dover
Banks
“My wife and I are very pleased with this bank. Their services are the best. They, locally and corporate, have saved us 3 times or more from fraudulent activities from scammers, etc. They even called me on one occasion and told me a transaction didn't look good and it wasn't. They immediately wiped out the transaction. We will never leave this bank. 5 Stars *****”
“Lovely bank experience. I went to this branch in June to open my first bank account and had Denise help me open one. Even though we came in late, she still helped me open my account with no problems, and walked through everything with me. She is a joyful and beautiful soul, her energy is contagious! She shared relatable experiences and kept the process down to earth, which was very helpful for me, especially since I suffer from an anxiety disorder. I've come in a few more times with no issues and short wait, every staff member I've met was nice, patient and gives amazing smiles. I ordered foreign currency on July 18 with the help from Elena, they had it in no time and I picked it up today July 23. All the money is in perfect condition and they were easily able to find it in the back, Denise was also working today and she was super happy to see me and gave me a hug. Truly made my day, and everyone else working was lively and quick to attend to other customers. They also spoke to me about my upcoming trip. This is my first time writing a review to any place, but I just want to say how appreciative I am, especially for Denise. While it may just be a job to employees, It has gone a truly long way for me. Thank you, truly. Unfortunately, I have no pictures with Denise, but I have her business card lol!”
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“Shore United Bank in Dover is just awesome. Every time I walk in, they greet me by name and with a big smile. It doesn’t feel like I’m at a bank, rather it feels like I’m catching up with friends. The people here actually take the time to help you, answer your questions, and make sure you understand everything without rushing you. You’re not just another account number, and that’s hard to find these days. I’ve used big banks before, and the difference is huge, here it’s personal, friendly, and they really care about the community. I’m so glad I switched to Shore United Bank, and I honestly wouldn’t want to bank anywhere else for my business.”