Hertrich Chevrolet of Dover is a dealership that prioritizes customer satisfaction. Customers praise the dealership for its friendly and helpful staff, who go above and beyond to ensure a positive experience. Reviewers highlight the dealership's non-pressure sales approach and willingness to work with customers to meet their needs. Both new and used car buyers have reported feeling valued and well-cared for. In addition to sales, Hertrich Chevrolet of Dover offers competitive lease specials, flexible financing options, and expert auto service. Customers appreciate the dealership's transparent pricing and commitment to fairness, even in service situations. Many have experienced great customer service and professionalism, with staff members, including Jobeth, Will, and Mike Dunn, recognized for their efforts to help customers in difficult situations. Tony Hall, from the service department, has also received praise for his excellent communication and quick service. Customers have expressed their satisfaction with how he keeps them informed about their car issues, going above and beyond in warranty situations. Overall, Hertrich Chevrolet of Dover is known for providing a great dealership experience, with many customers thrilled with their purchases, such as the 2022 Jeep Wagoneer.
I have had the best experience here. They are friendly and helpful. Jasmine J was the sweetest nicest helpful person. The tech Kenny did an awesome job and am so grateful for the help and suggestions.
October 2025
They did more for me then just get a new car they helped me with my car loss process also.
October 2025
Great service to customers & all out friendly nice people
