Cricket Wireless Authorized Retailer is praised for its excellent customer service and friendly environment. Customers appreciate staff members like Jacob, Mariela, and others who are helpful, attentive, and knowledgeable. The store is known for quick service, a clean setting, and effective solutions, such as fixing SD card issues. Many customers leave satisfied after purchasing new phones and receiving outstanding assistance. The positive experiences have led to recommendations and high praise for staff, with some suggesting staff deserve promotions. Overall, the store provides a welcoming atmosphere with helpful employees dedicated to making customers happy.
Excellent service at this location, thanks Mariela.
May 2025
Mariela and Alex are amazing they made the process smooth and seamless I left happy in less than an hour! I recommend this store to anyone!
October 2024
Mariela is a wonderful saleswoman, she always is eager to help! I don't know what I would do without her due to me being older. She's patient, sweet and caring! I would definitely recommend anyone to come to the Dover location for all your cell phone needs! I will be coming back soon very soon 🥰