Geek Squad
Hours:
1165 N Dupont Hwy, Dover DE 19901 Hours
About Geek Squad
Geek Squad offers a wide range of repair, installation, and setup services for various technology at over 1,100 Best Buy locations. Their services include computer and tablet repair, TV and home theater setup, car stereo installation, and cell phone repairs. Many customers have praised the knowledgeable staff and quality service, highlighting experiences with agents who demonstrate expertise and patience. For instance, a recent customer appreciated the timely delivery and setup of a new LG OLED TV. However, some reviews noted issues with communication and preparedness, particularly regarding appointment management and parts availability for repairs. Overall, while many customers reported satisfaction with the services and expertise of the staff, there were some concerns about professionalism and efficiency in certain interactions. Geek Squad stands out for its commitment to helping customers maximize their technology use, with all work backed by a warranty.
Most Recent Reviews
March 2024
Once it's your turn they are always helpful. Also they didn't push for you to buy a new one. Very willing to help you fix what you have.
January 2024
Purchased LG - 77" Class B3 Series OLED 4K UHD Smart webOS TV on 19 Dec and Geek Sq delivered and setup on 21 Dec. Tyler and Juwann of the Geek Sq did a great job getting everything setup. Works great so far.
June 2023
I think this service is invaluable to those of us who arent very computer literate!
More Comments(26)
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