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November 2023 by Claire Marshall
I really satisfied for with the servicesIt's always a pleasure for them to helping you.
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October 2023 by Sylvia Freeman
I am a current resident at the property. I had several encounters with Donte and have found him to be helpful and always willing to resolve my issues in in a manner that is respectful and accommodating.
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October 2023 by Eric Greene
Great office people including Donte, Danielle and team. Everything taking care of in a timely matter. Resident of 13 plus years. Great service.
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October 2023 by Sarah Petrowich
Ciera Stiles was super helpful and accommodating during my entire move-in process!
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September 2023 by kayla mondragon
Stay clear from Mapleton Square! Worst conditions of any apartment I've ever lived in!!!!!! We have lived here a month and all I can say is PLEASE for your family's safety and well being DO NOT MOVE HERE!!! We have NOT had air condition for over 2 weeks. I call every day multiple times and the apartment management won't pick up the phone . I've tried physically walking in to the office and speaking directly to the apartment managment as well. It is over 82 degrees in my apartment as I wright this at 3 am right now. My family to include my 6 year old son are unable to sleep again tonight because of how hot and unbearable the living situation in our apartment is . They sent an HVAC tech but when he opened up our ac It was a Chrysler AC unit they have not made sense 1971. We were able to see the air filter that was sooooo caked up and molded and I am concerned for our health that this is what we are breathing in here . After the HVAC guy for Morgan Properties left they closed out my matnence request , I still have no air and the ac unit we have clearly is not in clean working condition and needs to be replaced but matamance marked it as resolved (not matemence mans fault, he did as much as they would allow him). I feel like they are doing this so they can avoid violating tenant laws and show they are "working" on the request when they are truly just giving me the slum lord run around ! I also have not had a working washing machine in over 3 weeks. I Have also reported this to office management . With it being 83 degrees in my house and my washing machine not working and the water being left in the drum of the washing machine for 3 weeks my apartment smells like what I can only describe as Shreks Swamp !!!As I sit her at 3:00 am trying to cool my 6 year old son down in a bath so he can hopefully cool down enough to sleep to be able to go to his first week of school , I ask myself what kind of management company would think this is adequate living conditions for a child !ME and my husband our disabled veterans on a fixed income and like most people are unable to just break our lease an move to somewhere habitable and safe .Please protect your family and go anywhere else!
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September 2023 by Chris Polhemus
I have had a frustrating experience trying to get maintenance requests addressed. I’ve submitted three requests through the online platform and have visited the office in person three times as well. I have also left two voicemails on the maintenance phone number that nobody seems to monitor. I have not been able to do any laundry for over a week and have yet to be given any sort of explanation or expectations as to when this will be resolved.The office phone number doesn’t seem to work either. There’s no actual way to speak with a person unless you physically go to the office where you’re just given the run-around.
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July 2023 by Rosie Rose
The staff is very welcoming! I loved working with Landy. She was receptive to my wants and helped me find a cozy place suited for my loved ones and I.
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May 2023 by Shiela
Please please please do not move here. These people do not care about their tenants. Literally tonight the fireman got called out because there was a gas leak from exhaust. That tells you everything you need to know about how they treat these overly priced ugly apartments. I’ve known people that have paid on time for years and they get treated so poorly as far as concerns they have. No problems get done properly always no effort. This place just needs to get shut down. Shame on them.
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May 2023 by Pretty Girl
When you call the answering service they tell you one price but when you get there the girl is raising the prices on the apartments saying she don’t know why the answering service would give that price. Somebody is trying to get over but it isn’t right to make people drive alll the way there based off false prices! Very unprofessional
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April 2023 by malachi
Jared is one of the best maintenance personnel I know at Mapleton Square, he is always fast and effective, and truly has a great spirit
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April 2023 by Jaya Sullivan
Donte and Danielle are the best!! Spacious and clean apartments! I loved it there!! Highly recommended!
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April 2023 by Vincent Wilson
J the maintenance guy knows his stuff. He’s helpful every time I need him
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July 2022 by CC
I Was thinking about renting an apt but, found out the serious issues with sewage backing up in Apts and taking several days to replace carpet and other things that were damaged by sewage. I can’t live like that and people just letting their pets p*** any where and not picking it up. NASTY. The Apts need to be condemned.
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September 2021 by Brian Duschel
I’ve lived here since April 2021 and it’s been quite the experience. First off, I had to wait two months to get an actual mailbox key. It took two months of calls and emails to finally make this happen.Secondly, do not let the landscaping in the front office fool you. The entire property is in need of some serious landscaping. Lots of bald dirt patches that flood when it rains. Causing huge mud flows outside of my apartment. People refuse to clean up after their pets, you can tell by the random mushrooms growing in the middle of what seems to be grass. You can also smell it when you walk by.People have overly aggressive dogs on the property. The trash on my block is always overflowing and smells terrible. There is litter throughout the property.On any given Friday, you can barely pass by in a car in Willis RD from Division Street from all the random teenagers in the middle of the street carrying in.Dover Police spend quite a bit of time on my block with the apartment in the end. They are always asking questions about if I saw anything.For what I pay in rent for a one bedroom apartment with no real amenities, there are far better places on the other side of RT 13.
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August 2021 by Aaron
Bugs galore. creepy british maintenance guy with very little knowledge of anything and breaks far more than he fixes. don't expect to get your deposit back they'll charge you for things they didn't even fix before you moved in like disgusting carpets with stains on them they'll charge $160 to "clean" when you leave. the water turns brown once a week so don't drink it, they blame it on the fire department but it's just old rotting pipes they refuse to replace. the leasing office staff is very condescending and borderline useless with no covid-19 protocols in the office and these are the same people entering your home when you're away so you can only imagine how they treat your home. Rent was a decent price for the size of the unit.
