Verizon is an authorized retailer that offers a range of devices and Verizon network coverage, including 5G service, for consumers and businesses. The location is a one stop shop for phones, tablets, home internet, and more. Customers say the staff are friendly and knowledgeable. They value customers’ time with efficient and thoughtful service. Some customers travelled 45 minutes to visit and felt their time was valued. Many customers have switched to Verizon and saved more than 100 a month. The store has award-winning customer service and the staff take amazing care of customers. Representatives are courteous and patient, setting up phone replacements and new tablets. The store’s community contributions are also noted. Overall, Verizon provides top tier customer service and a welcoming environment for all customers.
I was referred to see Justin in the Dover office by my son who had dealt with him to purchase a new phone for himself and daughter. Justin was very pleasant to deal with, knowledgeable of all productz and was able to find the best plan for me. He explained the new phone features. He definitely is s valuable Verizon employee.
November 2025
Go see Shiv at the north Dover Verizon he resolved my iPhone issues and got me into a new phone and a free iPad he’s the best
November 2025
Awesome customer service! Fast, and super straightforward was in and out getting my new Iphone!