Auto Repair in Felton, DE

“I have been a customer for 20 years with misstate fuel. They are great. Terry the office manager is a sweetheart. She has always made me feel like a priority and worked with us in hard times as we all know fuel isn't getting any cheaper!! Best price around. I spoke to a gentleman recently that said he paid over $6 per gallon when I had paid about $5.79. every penny saved counts when your paying per gallon it adds up. Give Terry a call tell her Catherine sent you!! You won't be disappointed.”

“I am very pleased with the service ,they have provided on finding out the issue with my vehicle. I will continue to call them when my vehicle starts acting up. Thank you ?”

“Buster and Nancy are awesome!! They helped me get into a vehicle just this Monday, without the option for a co-signer when everywhere else wanted to have one. I'm loving my first vehicle.”

“Took my vehicle to Moores garage was told it needed a whole new timing system. Didn't have the 3200 dollars it needed to be fixed at the moment. My wife absolutely loves her car. Was going to take me some time. Moores garage allowed me to keep my vehicle there without charging me a storage fee. Picked up the car this morning and ran it through inspection everything is great. Highly recommend Moores garage.
Thanks again.”

“We received an estimate somewhere else that was pretty costly. We brought it to Jim and he looked at it and gave us an accurate diagnosis and quote. The problem was completely different than a quote somewhere else. These guys also test drove and made sure everything was in tip top shape before handing the keys back over to us. We're super thankful for Martin's!”

“Jim (Earl's Place) got my JD lawn tractor running again after it blew 3 out of 4 push rods and valves. He showed up at my house, diagnosed the problem, and returned later to fix it. The fee was acceptable and paying was easy with Venmo, Cash App and PayPal. We talked liked neighbors for about 30 minutes when he was done fixing it, as he regaled me with colorful mower stories which convinced me he knows his business. Mower runs great so far. So I was happy with the end result.

Jim has a unique business edge. He makes house calls. This is a big deal when your mower won't run and you have no way to get your rig to his shop. If I was running his business, I would push this advantage. At first, I had called a backyard mechanic but had to find a way to get my tractor to his house. That was a deal breaker. Then I called Earl's Place and put that worry to rest.

The key, however, is patience and acceptance of some odd business practices (in my opinion). I called his number and got his voice mail which said to call the office number. I called and the woman at the other end said to text him as that's how he prefers to communicate. I texted and he texted back quick enough. But business by text?!

Next, he showed up when he said he would to diagnose, then said he had to order parts and said he will see me the following week. Three weeks went by and I finally called him. He said I was on the schedule for that day or next. He showed up ahead of schedule and fixed the problem with a quickness. But I would have been more at ease if he had called or texted with an update in those 3 weeks I waited to hear from him.

I would def recommend Jim and will call him again if I have a problem. Have faith in your fellow man, have some patience, and see what Jim can do for you. I trust him.”

“I had an amazing experience at Holly Kia. The streamline process was timely and efficient. The staff was very knowledgeable honest and relatable. Thank you for a great experience.”