Downs Automotive, Inc. is a friendly, family-owned business known for its excellent customer service and fair pricing. The team is very knowledgeable and thorough in diagnosing vehicle issues, ensuring repairs are done right the first time. They are quick to get parts and complete repairs, often fitting customers into their schedule promptly. The staff treats customers with kindness and respect, making the experience positive even for those with older or complicated vehicles. Many customers appreciate their honesty and willingness to explain issues and options, especially when dealing with serious problems like alternator replacements or overheating. The shop is highly recommended for quality repairs and friendly service, with some noting it as the best auto repair experience they've had. Overall, Downs Automotive is trusted for fixing vehicles efficiently and treating customers well.
Great friendly family owned business. Treated us with kindness and respect t even service older vehicles in not the best shape. Very good customer service. Thank you for helping my mother.
August 2024
Incredible service! They truly care about your safety in your vehicles!
August 2024
Thank you Downs Automotive for quickly repairing our vehicle! Honest and reliable. Will definitely use again!!