Walgreens Pharmacy receives reviews highlighting both its service and some operational challenges. Many customers report exceptionally positive experiences with the pharmacy staff, who are consistently described as informative, patient, friendly, kind, professional, and caring. Specific employees are noted for their intelligence, extensive knowledge, and ability to handle complex situations with grace, going above and beyond to make customers feel valued. The staff is recognized for their hard work and dedication during difficult hours to support the community. However, some reviews point to areas for improvement within the store. The setup can be confusing and illogical, making items difficult to find without available floor staff for assistance. The prescription pick-up process, in particular, is cited as a primary reason for long wait times, with the system for locating filled prescriptions needing improvement. Some customers suggest using the app for renewals and delivery to shorten lines. While waits can be long, reviewers consistently note that the employees are never rude, a contrast mentioned compared to other local pharmacies. The location is considered a nice place and a reliable primary pharmacy, especially when time is not a pressing factor.
Big plus that the pharmacy was open Christmas Eve until 10 pm and open Christmas day. I come from Georgetown because it's a nicer store and opened 24 hours. They answer the phone and handle an immense amount of prescriptions. I greatly appreciate the hard work they do! Thank you!
December 2025
It was ok. Service was a little slow, but this location is always like that.
October 2025
Had one of the most problematic prescriptions sent over to Walgreens. The pharmacist as well as Linda, who was helping me at the drive-thru this evening, could not have been more informative, patient, and friendly. I can't express how much I appreciate all they do.
