NAPA Auto Parts in Middletown is a helpful and friendly store that offers a wide range of auto parts, tools, and accessories. Customers appreciate the quick service, with some waiting only 20 minutes for parts in the warehouse. Staff are known for their assistance, including suggesting mobile mechanics when needed. The store's computer system is useful for checking stock at other stores like Auto Zone. However, there are occasional staffing issues, especially with phone service and counter help. Overall, it is a great place for all vehicle needs, with efficient service and knowledgeable employees.
