Customers find Ace Hardware helpful and friendly for parts and projects. The parts counter offers new bushings for a riding mower front wheel, avoiding a new rim. Staff are kind to all, including girl scouts, and always willing to help. Many shoppers return because employees are nice, unlike some big box stores. The rewards card gives coupons worth $5, $20, and more. The store also has flowers and plants for gardens at decent prices. Overall, customers praise the real, old‑school customer service, attentive listening, and pleasant customer service. Prices are comparable to big box stores, making Ace the first stop for many.
