“Jason was an awesome rep. He was very helpful, professional and knowledgeable of the brands in store. He helped me and my daughter choose the perfect addition for our home. Thank you again Jason for a wonderful experience.”
“Lots of cute seasonal decor from Lancaster, and the best chocolate walnut fudge ever! Photo is my cat with a light up pumpkin I purchased. She approves!”
“Roy saved MattressFirms reputation and from losing a customer. 5 stars for him 3 for tthe firm and 1 for the online AI assistant. We ordered a mattress and protector through the web site to be delivered in lower Delaware. Protector came by mail a few days early. Mattress did not show up. Checked online, order shows complete. Chatbot can not help the situation. Called stores, referred back to web site. After 2 days called this branch, Roy answered. AMAZING Roy listened took a good look and found a glitch that had the delivery come from New Jersey. They do not deliver to Delaware so your system marked order complete because we received the protector. And now the mattress is out of stock. Roy never even put me on hold. I heard him get authorization for a better replacement delivered ASAP. No chatbot could handle this. When a customer asks repeatedly for days to talk to an agent the AI needs somewhere to hand off to a human. Like I said 6 stars for Roy, 1 for the system and actually 4 for Mattress Firm, the mattress is very comfortable. Thank you Roy. You saved the day.”
“I walked in and was immediately greeted by Brian. Brian is very knowledgeable, professional and very friendly. Took care of my needs and I would recommend Brian to all my friends and family. Well done.”
“We had a wonderful experience working with Ginger! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. She took the time to answer all of our questions, helped us find the perfect furniture for our home, and kept us updated on the status of our order. Her communication and customer service were outstanding, and she made the entire experience easy and enjoyable. We can't wait for our furniture to arrive and see everything come together. Thank you, Ginger, for going above and beyond!”
“The best place for shutters, patio furniture that doesn’t rust in our salt air . The patio furniture is beautiful! Joe Kendall owner is so helpful. Jason put in my shutters perfectly.”
“Stopped in 2 different times, the first to look at what we wanted the next to actually make a purchase. The first time there was a less than enjoyable experience, the young man in the sales office at the first desk could not be bothered... answering questions, asking others looking as well if they needed any help was clearly too much effort he didn't have the desire to exert! Our 2nd visit a week later to purchase what we wanted, that we had found on our own the week prior was much better, their associate Julie was so helpful in making sure people who were out in the yard area were asked if they were finding everything okay, or if she could point them in the right direction,etc.. She helped us load our furniture, insisted on pressure washing and cleaning everything off, then helped us load it on the truck and trailer (while 2 younger men in from the office watched, only offering to help on the last piece 🙄). She was kind and personable to the customers as well as helpful, we'd come back again, but only if we got to deal with her! We were only planning to purchase 2 items due to the rudeness of the younger office guys the week prior, but in dealing with Julie this past weekend ultimately settled on 8 pieces. She gets 5 stars in our book, the buisness can get a 4 star rating because their young office guys we wouldn't give but a 1 start rating to”
“So pleased with my experience at Sea Level last weekend! Salesperson (maybe one of the owners?) was super helpful working with me to find just the right picture for over my sofa, a wonderful side table and mirror. She wasn't pushy at all and seemed to understand my tastes based on my description of what I was looking for - great combo of helpfulness and at the same time, letting me search on my own. Highly recommend this store! I'll be back for sure!”
“I have had the great pleasure of buying high quality goods from Christine, Rachel and Susan for over five years now. When I bought our townhouse, it was bare. I bought wonderful furniture, paintings, nautical stuff all for amazing prices and now the townhouse looks very sharp, indeed. Such a great experience. Never thought a consignment shop could be run so well. Mike Rogers”
“Ashley is so easy to work with. I had four barstool chairs refinished. They look amazing. She finished them so fast. I was really surprised. Communication with Ashley was very easy. She responds promptly. I will definitely be a retuning customer.”
“We had an excellent experience working with Casual Designs to furnish our new home from top to bottom. From furniture to rugs, every piece feels thoughtfully selected and perfectly suited to our space. The quality is outstanding, and the overall look is both cohesive and comfortable. A special thank you to our interior designer Heidi Slacum, who truly brought everything together. She took the time to understand our style and needs, and her guidance made what could have been an overwhelming process feel easy and enjoyable. Beyond furniture selection, her help with choosing paint colors made a huge difference—the entire home flows beautifully from room to room. The delivery team was amazing and professional and placed items with great ease. They were top notch! We couldn’t be happier with how everything turned out and would highly recommend Casual Designs and Heidi to anyone looking to create a polished, welcoming home.”
“Every experience, every time with the team at C&E is exceptional. They a magnificent. Meredith helped us update our Master Bedroom with furniture and bedding. She did an outstanding job. She collaborated with our vision and nailed the final product! We LOVE it!”
“Over the phone I ordered a teak swing set. It arrived after a week or so. Upon assembly I found one part didn't align with the mating parts. Ken sent a replacement up quickly, all good. Assembly was easy and the swing set is nicely built and I expect it will last for many years. I'm very pleased.”
“Susan was great and very patient. I never felt rushed and she worked hard to make sure I found the right couch for my needs. Quality is top notch as well. Delivery went smooth and was timely.”
“We visit Seaquels every time we are in town. Stopped by today to browse for a couple of items we have been seeking for our rental condominium. We have found many items that have added to our condos beach vibe. The store had noticeably less items on display. I asked about this and it turns out that business has been so good that their inventory is down. I can only say that is good news and is a testimonial to how popular this store is.”
“We have had Jenny assist us with our purchases and she is wonderful to work with. We purchase furniture 3 years ago for our condo and just recently for some artwork.”
“Love this little store. I have bought a sofa, 2 chairs and side table. I love just walking around and seeing new things when I am in the area. Everyone I worked with has always been helpful.”
“Highly recommend using Perfect Furnishings in Bethany Beach Delaware. We Have used them for years, but most recently for a new build, furnishing an entire home. Excellent customer service, Beautiful furniture, decor, and everything you need I worked Closely with Cortney, but all associates are Friendly and helpful. The process of furnishing a home can be extremely overwhelming, but not with Perfect Furnishings. They help with every step of the way, even delivery. I would highly recommend using them for all of your furnishing and decor needs”
“Northside is a geat place to walk, play baseball, softball, soccer, fish, kayak, with playground and picnic area...it's hard to beat...and I can walk to it. Love it!”
“Don't be deceived by it's humble appearance, Hit the Deck has a large selection of cushioned, sling and poly outdoor furniture on display and IN STOCK! We had our chairs delivered in a few days. The buyer has great taste in fabrics so there is no concession in taking something in stock. Yes, you can still special order if you want. We completed our sale feeling we found the right set for the right price and at the right time. Can't beat that!”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
