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“I was on a family vacation in Ocean City, Maryland and my IPhone decided to completely die on me. I went to the Verizon store on 127th street and Lexi was phenomenal. Despite being the only employee working on a holiday, she was kind, patient, and got me set up with a new phone as quickly as she could while making sure I understood how to use it before I left. Lexi is by far the best Verizon employee I’ve dealt with regarding customer service and I would return to this Verizon location solely because of how great she was. Thank you, Lexi!”
“Jorge Feliciano was fantastic! He provided exceptional service, shared detailed information, and was thorough in every aspect. Overall, his service was excellent.”
“I was treated w great respect and helped even to my car as I use a cane. She is very knowledgeable and skilled. Verizon doesn't let me call the store so I thought it had closed! Not good for sales.”
“Wonderful experience! Our salesperson Rez was outstanding. He was kind and patient. Rez was very personable and went above and beyond with helping pick out a new phone and setting everything up for us. I highly recommend this Verizon store! You will be very lucky if you get Rez to help you!!????????”
“The Customer Representative that assisted me is very knowledgeable, courteous and professional. He was very helpful, and kept me appraised of how the required steps to set up our account were being completed. Thank you.”
Mobile Phones
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“I went in with a phone purchased elsewhere but I had a technical issue and needed help. Brandon was fabulous and took his time helping me and explaining important details about my contract. I am new to the area and will definitely be a customer for future needs.”