“While ultimately we caved under how difficult it would be to sign up for various services, Rachel, seriously knowledgeable in all aspects, was tireless in working with us and dealing with a discovered, previously unknown, appropriation of some of our financial data. She worked hours...really...at reporting and clearing the fraud, then had to do it again on a second account. The interfaces required of converting the service ultimately were too much for us, but her can-do attitude and cheerful attack of whatever barrier was before her should make her much valued by her employer. We certainly appreciated her tenacity and knowledge.”
“Working with Lindsey was the best experience at Verizon I ever had. From the warmest greeting, to the sweetest goodbye. My time in this downtown verizon location was immaculate to say the least. She is a very kind and gentle person, and not to mention hilarious. Ten out of ten would come back again. If you haven't worked with Lindsey, take the time to see her at this Verizon and you will not be disappointed.”
“We had such a positive experience while upgrading our iPhones! They went above and beyond to assist us, but what really blew us away was how attentive and kind the store manager is. The woman helping us (who was also fantastic!) had a few questions about our specific account and how the upgrade should be processed. On 2-3 separate occasions while we were there, she Facetime'd her store manager (who was home at the time) and each time he answered within seconds and provided the most kind, patient, and caring support - all from home while not even technically on the clock at that hour!We really appreciated his help personally, but we also found it so refreshing to see a store manager who very clearly cares about not only the customers, but also his direct employees. This was honestly the best T-Mobile store experience we've ever had! 10/10 for this team!”
“Jc was amazing. I had a security restriction on my Verizon account and he went above and beyond to get me my new phone and me and my husband a new watch. Thank you so much for having employees like Jc.”
“Outstanding customer service, from Meranda, Noelle, and Trish. These representatives are the Best of The Best. I will always bring my business to this store, and refer neighbors and friends from the Estuary Development.”
“This was our second purchase from this Verizon store and it again was a 5 star rating. Tyler was our rep during both visits. He has a strong knowledge of the products and carefully guided us to the best solution. Additionally, Skyler assisted with phone setup and transfer and demonstrated outstanding customer service.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Visiting the store the other was very pleasant trip. Austin, the only one who was working at the time, plus helping 3 other customers as well knew how to fix all of my technical problems! He got me out of there in less than a hour. Will go back just for him!”