“Working with Lindsey was the best experience at Verizon I ever had. From the warmest greeting, to the sweetest goodbye. My time in this downtown verizon location was immaculate to say the least. She is a very kind and gentle person, and not to mention hilarious. Ten out of ten would come back again. If you haven't worked with Lindsey, take the time to see her at this Verizon and you will not be disappointed.”
“We had such a positive experience while upgrading our iPhones! They went above and beyond to assist us, but what really blew us away was how attentive and kind the store manager is. The woman helping us (who was also fantastic!) had a few questions about our specific account and how the upgrade should be processed. On 2-3 separate occasions while we were there, she Facetime'd her store manager (who was home at the time) and each time he answered within seconds and provided the most kind, patient, and caring support - all from home while not even technically on the clock at that hour!We really appreciated his help personally, but we also found it so refreshing to see a store manager who very clearly cares about not only the customers, but also his direct employees. This was honestly the best T-Mobile store experience we've ever had! 10/10 for this team!”
“My iPhone suddenly stopped working after only 2 years. Went to local AT&T store and found a replacement at a good price. They assisted me with setting it up.”
“I came in with my family a couple weeks ago and forgot to leave a review at the time. Bryan mills went above and beyond to help me. I took up hours of his time and he even stayed past close to make sure all of my information transferred to my new phone. I have been with Verizon for years and this is the first time I've had great customer service. His coworker was also very helpful I believe his name was Colin? Overall a great experience”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Hello, I called into the store to ask for help with my device. I’m very technical illiterate lol, I was greeted by the rep Will. He was very kind, and as well as patient. He took his time answering my questions and he was able to fix my problem over the phone. Thank you Will ! I know where I’m going when it’s time for a phone.”