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February 2024 by donna painter
Staff is always helpful and know what they're talking about. I like going here
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December 2023 by David Lassiter
I had great customer service. Starr was very kind, helpful, knowledgeable, and thorough. She walked me through the entire process of my concern, giving additional knowledge and experience during the process. She even went out her way to ask another rep to confirm what she already knew, before finalizing my transaction. She also came out side to assist me, and another available service rep came to support. I would recommend this location.
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December 2023 by Evan Reisfeld
Employees are too busy playing to take care of their customers. poor customer service
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December 2023 by michael boyle
Starr's crew was very helpful helping my mom out with Making sure she received the right oil for her car thanks so much.
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December 2023 by Cherae Brothers
I visit autozone at 800 N DuPont Highway Newcastle De 19720 11/27/23 and was greeted by Steph B. She was very knowledgeable and helpful. I even made a complaint to her about service I received in the store Sunday 11/26/23 she was very attentive and understanding and made me feel like my voice was heard. She’s great ?? I would like to give her a shot out.
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November 2023 by Brittany Rose
Auto Zone really helped me out today when I needed new bulbs for my tail lights. Terry was also so incredibly kind and helpful - Thank you Terry! Happy holidays everyone
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November 2023 by Joseph Alcaraz
Stephanie was excellent, attentive and thorough with all the given information on our end. Shes the greatest, Terry was on par with Steph, very customer friendly. Great autozone.
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November 2023 by Michael Oliver
Melanie was extremely helpful with diagnosing my issues, and made sure I had everything I needed to get my project done
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October 2023 by Mark Smith
There is one white guy there at the shop called himself the supervisor or the manager and talks very rude he doesn’t know nothing I wouldn’t advise you buying from that shop…He is terrible stupid be careful not to buy from him
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September 2023 by Affordableauto420
I just wanna give the store and 2 employees Melanie and Andrew especially they on several occasions have gone over and above to make sure I got what I needed by all means they could even calling other stores and locating the parts. There boss should make sure they get the credit there due
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September 2023 by 3ndclo
Bad customer service. Will tell you that their tool for check engine light testing does not work just so that they don’t have to go outside and check it. Don’t know what happened to this store but the quality of helpful employees went down tremendously.
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September 2023 by Jon Holloway
I usually luv the place have a commercial account in pa and never had a problem till today from an employee named star now as a gray shirt she should set an example that being said she was nasty and argumentative un helpfull and straight lied to my face horrible experience just lost my business she should not be a gray shirt
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August 2023 by lawrence burke
I can not express my gratitude from the help I had received at this autozone. The employees are honestly so welcoming and they never fail to help me and If they canthelp, they go and find a way to be able to provide me information on how to help me fix my problem. If it wasn't for this auto zone, Melanie and Tobias especially, i honestly don't know where I would be probably still broke down in the parking lot. Thanks again, guys ! You guys are awesome! Keep up the hard work
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July 2023 by Hafez Rozati
The lady at the at the store was very helpful she found all the stuff that we needed. She even said go on a website next time you don't have to drive to different location and we can locate the stuff that you need.
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July 2023 by Joyce Worsley
I don’t know what’s up with the women at this location but they act as if they don’t want to work. One time I was refuse service because I couldn’t speak in alpha, and when I tried, she corrected me.
