AutoZone on N Dupont Hwy in New Castle, DE, is a highly recommended auto parts retailer known for its excellent customer service. The staff, including managers, go above and beyond to assist customers, making them feel valued. Many reviewers praised the helpfulness and knowledge of team members like Starr and Terry, who provide thorough support and ensure customers receive the correct products for their vehicles. Customers appreciated how the team works together, with staff members assisting each other to enhance the overall shopping experience. Whether it’s finding the right oil or replacing tail light bulbs, AutoZone staff are dedicated to helping customers with their auto needs. With a welcoming atmosphere and attentive service, this location stands out as a reliable choice for anyone in need of auto parts and accessories.
They open and close according to they're posted schedule and staff is somewhat knowledge in automotive industry.
November 2025
I needed help today because i failed dmv inspection due to a missing luggage nut. The dmv employee was very nasty to me during the entire inspection process. The people at Autozone , especially the lady today, were full of compassion and helpful as possible. Thank you for your kindness today.
September 2025
I did not get her name, but the associate that helped me was very good and patient.
