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“Fast, friendly, and accurate service thank you so much! The ladies in the office deserve a raise ASAP. They were clearly short-staffed and handling the work of two jobs at once, yet they remained professional, efficient, and courteous throughout the process.
I was pleasantly surprised by how quickly they moved the line and how smoothly everything was handled. The customer service was top-tier, and their hard work did not go unnoticed. Thank you for providing such an excellent experience! ⭐⭐⭐⭐⭐”
“I never had any problems at this branch they are very helpful and when I got hack they were right on the problem and put a hold in n my account and made sure that I got mine money back with in two days”
9AM - 4PM
235 Christiana Rd, New Castle
Banks
“Kim was extremely helpful and kind, although an issue arose out of our control, her patience and dedication towards getting the problem resolved was fantastic and greatly appreciated. Thank you again!”
“I Cannot say enough good things about this branch and Erin H. She was extremely helpful and went above and beyond just helping with an auto loan. She is what every professional should be. She helped me in more ways than one and explained everything perfectly and I truly felt she had my best interest in hand and I’ve never felt so comfortable with getting a loan and dealing with my credit before in my life. After leaving the office I couldn’t stop smiling and had to post my experience. Thank you so much Erin you’re the best!”
9AM - 5PM
80 Christiana Rd, New Castle
Banks
“I want to say that Ms. Christina Dimunno at Del One bank in New Castle Delaware deserves a raise or a promotion. I came in with an issue with over 10 items I wanted to dispute and she took her time and filled disputes for every charges I had problems with. She is a great representative of Del One team of employees and she also has great customer service skills. She has 5 stars from me and will have me. Thank you Christina Dimunno!!”
Open 24 hours
1 Penns Way, New Castle
Banks
“Good Evening Google Family. This is my very first time visiting this location of Citizens. They had a drive through ATM which many people were taken advantage of. I utilized the ATM that was in the front. I was glad to see that. Of course someone was using it because I took too long to get out of the car. But then it was my turn and I spoke to the young man who had used it before me. I conducted my transaction and away I went. I had a great experience here and I would like to come back again. Have a good night Google Family and don't forget to work out.”
“This bank has great service, some of the employees bring so much light to the bank. Very joyful and friendly. I look forward to going everytime I need to cash my check. I recommend.”
“Rue Hunter was very nice, professional, patient, very helpful, and knowledgeable. He helped me solve the problem I was having with trying to set up my external transfer from another Finacial institution. He treated me like a valued customer and I am very satisfied. Thank you very much Rue! I really appreciate you!”
“I had a positive experience. My attendant was very kind and patient. I was happy, I got to explore the bank, for the first time. They were history based which I really appreciate. I got to see the vault and learn.
Great outing with My Grandmother.”
9AM - 4PM
147 Quigley Blvd # 203, New Castle
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“I love this place. I've been banking there for years. They know you by name and spend a lot of time with you reviewing options when it comes to taking out a loan. The credit card rate can't be beat. They've even called me when a payment was late to see if I want to pay it over the phone. You get to speak with real people, not just recordings. We've had several car loans and an equity loan through them. Their rates are very competitive.”