Extra Space Storage at 831 S Dupont Hwy in New Castle, DE offers a wide range of storage options, including climate-controlled units, with a focus on security and convenience. The facility features ADA compliance, deliveries accepted, parking spaces, elevator access, wide drive aisles, and easy freeway access, making storage hassle-free. Customers consistently praise the cleanliness of the facility and the helpful, professional staff. The store manager, known for being welcoming, courteous, and attentive, goes above and beyond to ensure a positive experience. Reviews highlight the quick and easy process of renting a unit, with staff readily answering questions and assisting with sizing and promotions. Many customers have stored their belongings for months and feel confident their items are safe. Overall, Extra Space Storage is highly recommended for its cleanliness, location, and exceptional customer service.
Great experience! Besides the great customer service, great location and easy access. Worth every penny!
January 2026
The staff has always been extremely pleasant and helpful. Really makes a difference when moving since it’s so stressful! The facility is bright and clean, and has the advantage of having two loading entrances.
January 2026
Stephan was very professional and a great help to me along my process
