Extra Space Storage at 831 S Dupont Hwy in New Castle, DE offers a wide range of storage options, including climate-controlled units, with a focus on security and convenience. The facility features ADA compliance, deliveries accepted, parking spaces, elevator access, wide drive aisles, and easy freeway access, making storage hassle-free. Customers consistently praise the cleanliness of the facility and the helpful, professional staff. The store manager, known for being welcoming, courteous, and attentive, goes above and beyond to ensure a positive experience. Reviews highlight the quick and easy process of renting a unit, with staff readily answering questions and assisting with sizing and promotions. Many customers have stored their belongings for months and feel confident their items are safe. Overall, Extra Space Storage is highly recommended for its cleanliness, location, and exceptional customer service.
I visited Extra Space Storage and was really impressed with how clean the facility and units are. The staff is great too. Mary helped me rent a storage unit and navigate the app. I really appreciated the time she spent showing me the units and the app. She was very helpful and a pleasure to work with.
July 2026
Cheap price easy to book storage unit was clean. My lock was in the unit when I got there. Everything was sealed perfect hassle free totally recommend no issues. this is for the ExtraSpace storage on S. Dupont Highway in Newcastle, Delaware
February 2026
Great experience! Besides the great customer service, great location and easy access. Worth every penny!
