Hertrich Acura is a well-respected, family-owned dealership serving the New Castle, Delaware area for over 50 years. Known for its friendly and professional staff, the dealership provides a top-notch customer experience. Customers appreciate the knowledgeable sales team, including staff who quickly assist with test drives and thoroughly explain vehicle features. Many reviews highlight the ease of the buying process, with staff handling paperwork beforehand and offering fair trade-in prices. The sales team is praised for being welcoming, respectful, and attentive, making customers feel valued and comfortable throughout their purchase. This dealership offers a wide selection of new and pre-owned vehicles, including Acura, Hyundai, and Mitsubishi models, with some customers noting they shopped across the tri-state area but found the best prices here. Customers also commend the service department, mentioning they trust Hertrich Acura for repairs, even if prices are slightly higher, because of the quality and trust they receive. Overall, Hertrich Acura stands out for its dedicated staff, professional service, and commitment to customer satisfaction, making it a preferred choice for car buyers and service needs alike. Many customers express high satisfaction and intend to return or recommend the dealership to friends and family, reinforcing its reputation as one of the top automotive destinations in the region.
Once again I had a great experience at Hertrich Acura. Athena, Craig and Lorenzo made everything smooth last week when I got my MDX. This is the 6th Acura that I have leased I won’t go anywhere else.
June 2026
Today I went into hertich Acura, an purchased a 2024 Acura Integra. Oeut Spears was my sale person. She took very good care of me😊. She was friendly and very knowledgeable, I would suggest if you are in the market for a car. Please visit hertich Acura , an ask for Oeut Spears 🤩🤩🤩
April 2026
I’ve been with them for a few years now, Oeut is the best! She will take car of all your needs and walk you through any steps you need help with in order to walk out that door with satisfaction. She is very big on building a relationship that you can trust not just trying to sell you something.
