Nucar Mazda of New Castle provides a great sales experience, making the car buying process a breeze and a simple, painless experience. Customers report that from start to finish, the sales staff are friendly, helpful, professional, and welcoming, remembering that it is all about customer service. The purchase process is described as incredibly easy with no pressure, and the finance team makes things simple. The dealership is noted for having fair prices, with room to negotiate and no junk dealer fees or add-ons, offering a great price compared to other dealers. Vehicles are exactly as advertised online. The staff's inspiring integrity and willingness to go out of their way for customers are highlighted, making the experience worth a significant trip. Customers express strong loyalty, stating they would not hesitate to return for their next vehicle.
They made the car buying process a breeze, everyone was extremely friendly and welcomed us with open arms. One of the few dealerships that remember its all about customer service.
September 2024
Pernell provided a great service and goes beyond to take care of any issues. I recommend this delearship.
September 2024
Bought a used car from here. Ken, our salesman was great. Very easy process and got a great car.
